Android TV™ does not work properly after software update.

1. If the issues below occur, first try these solution procedures.
   • The HOME button on the remote control does not work or the Home screen does not display
   • Sound cuts out regularly
   • TV enters demo mode
   • Program guide does not display or is outdated
   • Recording cannot be performed (*)
   • Recorded titles disappeared from the title list (*)
     (*): Recording function is only available for certain models and countries or regions.
2. If the issues are not resolved even after trying step 1, or if other issues occur:
   A power reset or a Factory Data Reset may resolve your issue. Read the following and try resetting the TV.
   Examples of issues after updating:
   • Repeating reboot.
   • TV does not turn on.
   • Flashing LED.
   • Network error occurs.
   • Channels are not shown.
   • Connected external HDD is not recognized.
   • Noise occurs on the image recorded on an external HDD.
   • No sound or no pictures.
   • The remote control does not work.
   • TV freezes.
   • Improper behavior occurs, or TV’s behavior is unstable, etc.

If the issue is still unresolved after performing a reset or a Factory Data Reset, service may be required.