4.4 based on 82 customer reviews
17
4
3
4
Good
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.
A cool way to listen! Great sound!
SRSNS7 17 November 2021 by Mickey Boy (USA) Verified Purchaser Verified
So glad I found this! I no longer disturb other people when I listen/ watch at night. The sound surrounds you, enhanced bass but not overwhelming. Much better than headphones. You forget you have it on. Great to listen to music to.
Excellent
Excellent
Excellent
Excellent
Disappointed in battery life!
SRSNS7 27 January 2024 by Fronaccio (USA) Verified Purchaser Verified
Battery doesn’t last 12hrs like described. If I use the product on 40%volume or more, it only gives me 6hrs of life. The most I have gotten out of this product has been 9 hours at 20% volume.
Good
Average
Good
Excellent
Excellent
82 Customer Reviews
Not worth for the money !!
SRS-NS7/HC E 29 September 2024 by rgpathi82 (Singapore) Verified Purchaser Verified
Expect nothing more than Flat Sound. Extremely short battery life. An hour later, it feels heavy. Control buttons can be positioned more effectively.
Poor
Average
Fair
Superb quality and sound.
SRS-NS7 10 August 2024 by marlew52 (United Kingdom)
I love these, I bought a Sony SRS nr10 but sent it back. These are superb. Brilliant sound for gaming films and TV. Highly recommended
Excellent
Excellent
Excellent
Excellent
BUY THIS INSTEAD OF THE BRAVIA U WHILE YOU CAN
SRSNS7 29 July 2024 (USA) Verified Purchaser Verified
Significantly better sound in both dynamic range AND sheer volume available than the "Bravia Theatre U", their 2ND and lesser attempt at this technology. Honestly BUY THIS INSTEAD unles the bendy neck in the "U" is all-important to you. In comparison, I wish I'd never bought the Sony Bravia Theatre U. There's still room for improvement but the SRS-NS7 is great.
Hi Adam,
Thanks for commenting. We're thrilled to hear your satisfaction with the amazing sound quality of your SRS-NS7 Wireless Neckband Speaker. We greatly appreciate your feedback about the BRAVIA Theater U Wireless Wearable Neckband Speaker and we're sorry if it didn't live up to your expectations. The BRAVIA Theater U (HTAN7) is an upgrade from SRSNS7. The HTAN7 is smaller and lighter. It's designed to connect to TV long as the TV has Bluetooth support. Also, the BRAVIA Theater U features Speaker Add function which allows you to connect two BRAVIA Theater U speakers to a single TV or other devices.
If there's something we can do to help or your may need an information/technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
Sony.com Username:
Model Number:
Concern/Issue:
Telephone Number:
We value your input, and thanks for choosing Sony!
Best regards,
Romeo
Sony Social Support
what a piece of garbage
SRS-NS7 09 June 2024 by sony is awful (USA) Verified Purchaser Verified
NOTHING BUT STATIC…don’t bother… if you heard anything to the contrary…it’s a lie… worked for about a week… now nothing but static! oh i’ve tried everything SONY! even your third rate customer service…NO HELP NO RESPONSE! 300+ dollars down the drain!
Poor
Poor
Poor
Average
Poor
Hi there,
We are sorry to hear about what happened to your Sony SRSNS7. We would like to reach out to you and provide assistance regarding the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
GREAT
SRS-NS7/HC E 08 May 2024 by simon1168 (Malaysia) Verified Purchaser Verified
VERY NICE SOUND QUALITY AND GOOD FOR ANSWERING CALL ALSO.
Good
Good
Good
Disappointed in battery life!
SRSNS7 27 January 2024 by Fronaccio (USA) Verified Purchaser Verified
Battery doesn’t last 12hrs like described. If I use the product on 40%volume or more, it only gives me 6hrs of life. The most I have gotten out of this product has been 9 hours at 20% volume.
Good
Average
Good
Excellent
Excellent
Hi Fronaccio, We apologize for any inconvenience that you experienced with your Sony SRS-NS7. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If the available operating time is short or the battery power does not last long, please contact our our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance. Thanks for sharing your feedback. -Sam
Much better than headphones
SRS-NS7 21 January 2024 by Greenhow (United Kingdom)
As my hearing is not what it was I started using headphones when I watched TV more for the neighbours sake than mine ! I bought this item on a whim and am so glad I did. I can hear clearly what is being said and having quite a large collection of films on DVD this is a great advantage. The item is light and when I'm wearing it I'm totally unaware of its presence. Battery life could be a little longer but it doesn't take long to charge.
Excellent
Excellent
Excellent
Excellent
SRSNS7 20 January 2024 by Stevo 63 (USA) Verified Purchaser Verified
Very happy with my purchase, simple setup and easy to use
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Stevo 63, Amazing! We're glad that you like the ease of setup and use. Your perfect star rating is greatly appreciated. Thank you for choosing Sony. Erin
This is a terrific product.
SRSNS7 28 October 2023 by Tom84 (USA) Verified Purchaser Verified
This is a great product for apartment dwellers. I have shown it to friends and they were all impressed by the surround quality. More people should be made aware of its uses.
Excellent
Good
Excellent
Excellent
Excellent
Thanks for commenting, TomTomTomTom!
We are very happy to hear your satisfaction with the exceptional performance of your SRS-NS7 Wireless Neckband Speaker.
The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.
Thanks again for sharing your awesome experience and for choosing Sony!
- Romeo
Poor compatibility with Sony Bravia XR TV
SRS-NS7 16 October 2023 by Alan1020 (United Kingdom)
Very disappointed that this would not work with my Sony TV (XR A95K). Had to contact Sony support and do a full factory reset of the TV before the TV would recognise the neckband’s transmitter.
Fair
Poor
Poor
Hi,
Thank you for your review and we're sorry to hear that you had a connection issue between the speaker and the TV.
By using a BRAVIA XR TV in combination with the neckband speaker, you can enjoy TV audio in spatial sound as well as Dolby Atmos contents.More details can be found here: https://bit.ly/3S4GrZ4
You can listen to TV audio via the neckband speaker connected to the supplied transmitter via a Bluetooth connection: https://bit.ly/3S486ZZ
You can follow these troubleshooting steps if you experience a connection issue again: https://bit.ly/3xZnNrx
You can also contact us at any time by following this link: https://bit.ly/3xPUapp, we are always here to help.
Mennah @ Sony support UK
Thought it was a gimmick
SRSNS7 24 September 2023 by Bmkk (USA) Verified Purchaser Verified
This was perfect to be able to enjoy surround sound with kids asleep. At first i thought it woild be a gimmick but i was very wrong. Big fan and would recommend it to anyone that needs to stay quiet but loves movies
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Bmkk, Great! We're happy to hear that you're enjoying your wireless neckband speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.
Saved our marriage
SRSNS7 22 September 2023 by Rayg5102 (USA) Verified Purchaser Verified
We use this in conjunction with our tv speakers. My wife has hearing issues and these allow her to hear the tv without me losing my hearing or sanity. Love them.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Rayg5102, Awesome! We are glad to hear that you are enjoying the SRSNS7! The SRSNS7 is your wearable personal theater! Tailor your Dolby Atmos® experience in combination with SRS-NS7 and BRAVIA XR™ and enjoy 360 Spatial Sound. This wireless neckband speaker creates atmospheric personal theater that surrounds you for a whole new way of listening. Thank you for choosing Sony and for your awesome review!
Regards,
Carl
Sounds good
SRSNS7 29 July 2023 by videolady (USA) Verified Purchaser Verified
The neckband sounds good. I don't really use them to much because I brought Sony's HT-A9 speakers so I'm enjoying them more now.
Excellent
Excellent
Excellent
Excellent
Average
Hi videolady,
Thank you for the purchase! We're glad to hear that you like the sound quality of the Wireless Neckband Speaker. No need to worry about battery life when binge watching. With up to 12 hours of power and up to 5 hours at maximum volume, the longest movies and TV shows just keep on playing.Also, with a flexible and ergonomic design that fits securely around your neck, this wearable wireless speaker provides hours of comfortable viewing of movies, TV shows and concerts. We appreciate your support and thank you again for choosing Sony!
-David
Way better than I expected
SRSNS7 20 July 2023 by Porkchop4u (USA) Verified Purchaser Verified
I bought this as speaker for my gaming setup, as the monitor I use doesn’t have speakers. Granted, I had low expectations and planned on returning them if unsatisfied. The sound is very immersive and surprisingly clear. As a self appointed audiophile, I do not consider Sony to be in the top 10 in audio but their noise cancelling headphones are top tier. A lot of that same clarity you get with the headphones you get with these neck speakers. The bass booms, the vocals pop and the weight doesn’t wear on you over a few hrs time. My only complaint is the BT connection. I get ~3 interruptions in sound per hour, disconnections that reconnect within 1-2 seconds. It breaks the immersion and it is annoying but the positives outweigh this complaint. Should be noted that I use this speaker in an extremely congested electronic area that could be why my I’m having this issue.
Excellent
Good
Good
Excellent
Excellent
Hi Porkchop4u,
Thanks for sharing your review and experience with the SRS-NS7. We're glad that you are enjoying the sound quality and weight of the neckband speaker. It's unfortunate that you are experiencing connection issues. For optimum performance, make sure that the software version of the neckband speaker is up-to-date (via the Sony Headphones Connect app). You may refer to this link for more information:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432568.html
To enjoy stable connections, set the Bluetooth connection quality to “Priority on Stable Connection” on the Sony Headphones Connect app. Please refer to this link for more information:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432528.html
You may also find this link helpful:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-ns7/articles/00191760
Initializing the speaker and transmitter may also help resolve those issues. You may refer to the steps on these links:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432525.html
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432572.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
SRS-NS7 Sony shoulder phone
SRS-NS7/HC E 12 July 2023 by Gary Peh (Singapore) Verified Purchaser Verified
Audition it twice and finally bought it just for music with a discounted coupon as the Dolby Atmos only works with Sony TVs. The sound quality was impressive given the price n I m truly satisfied so far. It still a bit loud in the evening though for people sensitive to sound. Would be great if they have a casing for mobility n travel as well.
Good
Good
Excellent
Sony Neck Speaker
SRSNS7 29 June 2023 by Kirk 502 (USA) Verified Purchaser Verified
I really like using my Sony neck speaker when watching tv as I can understand what is being said especially when people whisper. It is also nice that I can hear whatever else is going on around me which isn’t really possible when using headphones. The only issue I have with them is the cover over the on off switch. I had to send back my previous one as the cover came off the and without it it’s not even possible to turn it on or off and now the one I got to replace it is doing the same thing. So right now I’m trying to figure out a way to keep it on.
Good
Excellent
Good
Good
Good
Hi Kirk 502,
Thanks for sharing your review and experience with SRS-NS7. We're glad that you are enjoying the sound quality of the neckband speaker. Your feedback about the on/off switch is greatly appreciated. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Perfect. Immaculate. Excellent.
SRSNS7 03 June 2023 by Woojer (USA) Verified Purchaser Verified
I only used them for about 30 minutes on destiny 2 and it works good. They pair instantly. Hooking up is easy. Movie quality on your neck.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Woojer,
Awesome! Thank you for giving the product a perfect rating! We are extremely pleased to hear you are having an enjoyable immersive movie and listening experience with your NS7 wireless neckband speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.
Thank you for choosing Sony!
-Jess
Good for certain uses
SRS-NS7 31 May 2023 by SuperJase (United Kingdom)
I bought this so I could listen to higher quality music while wearing a hat and while listening to normal speakers at the same time while following music tutorials. For these uses it works really well. Sound quality is pretty good although I think the bass could be better. Also, if you tilt your head slightly, the sound moves to one side very easily, so keeping your head straight is essential for the bext experience. These are improvements I would like to see though: 1. Make it water resistant so I can wear it while in the bath/Hot tub. 2. Add Play/Pause, Next and Previous track buttons like most other bluetooth headphones are capable of. 3. Add foam to the underneath of the band so it is more comfy and reduce vibrations around your neck and on your shoulder bones. 4. Induction charging would be great, especially if a dock could be made which would also work for my Sony Headphones and Earbuds (obviously the headphones would also need to charge via induction, they currently don't).
Good
Average
Good
Hi SuperJase,
Thank you for your feedback.
We're glad to hear that you're enjoying your speaker.
We hope you will continue to enjoy it for many more years to come!
We'll make sure to pass your feedback through the proper channels for future consideration and product development.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Nice and useful piece of kit.
SRS-NS7 22 May 2023 by LuckyBoy2023 (United Kingdom)
Bought this to use as Amazon started providing music with Dolby Atmos. Happy to say it works a treat. Gives a good all round sound, in a comfortable package. Really comfy on , and I find it more comfortable than headphones. Also tried connecting it to a Philips TV, and again it does a pretty good job. Sound effects are really good, as things move on the screen, although voices sound a little quiet. Overall , very happy with my buy.
Good
Excellent
Excellent
Hi Paul
Thank you for your review.
We're glad to hear that you're enjoying the quality of your SRS-NS7 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Rest assured, we've raised your feedback to the relevant channels for future consideration and development.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Great sound quality
SRS-NS7/HC E 17 May 2023 by eldie762 (Singapore) Verified Purchaser Verified
Great sound quality, I would highly recommend this to people who love watching movies
Excellent
Good
Excellent
Quality is great and really achieves it's purpose!
SRS-NS7/HC E 03 April 2023 by Soothsayer (Singapore) Verified Purchaser Verified
Got this seperately after getting my Bravia. Wanted to take advangage of 360 spatial sound feature and got this to try with. No regrets and highly recommend.
Excellent
Excellent
Excellent
Great sound effect
SRS-NS7/HC E 04 March 2023 by Teruhikong (Malaysia) Verified Purchaser Verified
I bought a month ago and I happy with 360 sound effect
Excellent
Good
Good
Absolutely love this product
SRS-NS7 28 February 2023 by JonathanS (United Kingdom)
It is a brilliant innovative product and I really enjoy using it. Surround sound near you without being in your ears. Lovely retro looks and appeal. Minor problem with battery charging and unit replaced - this didn't put me off.
Excellent
Excellent
Excellent
Great listening experience
SRS-NS7 16 February 2023 by SeriouWhyDoINeedANickname (United Kingdom)
Bought this on a whim. were pleasantly surprised how good it is. Purely for single user experience. I do have new Sony Bravia Tv, so it integrates well. For me the biggest benefit is the discreetness of not annoying other parties even though it seems loud to me. Only negative for me is a shame you can not adjust the sound volume with the tv remote, you have to press the button on the neckband.
SNS-NS7
SRS-NS7/HC E 15 February 2023 by Botmonkey (Singapore) Verified Purchaser Verified
I bought this a month plus ago and it was simply amazing. The sound was amazing while watching steaming movie alone in late night. Since it an open speaker design so it still project sound when it volume tune up too loud. I prefer it than a headphone, do try it out.. it worth.
Excellent
Excellent
Excellent
fantastic sound
SRS-NS7 14 February 2023 by M1954 (United Kingdom)
I was looking to replace my old sony headphones when I noticed the wireless neckband, I went on to youtube and found the set up guide and reviews on this product before purchasing them. pretty straightforward to set up took me a few times to take pics of my ears to optimise the sound on my phone. lightweight on the shoulders and no more numb ears with headphones, sound is fantastic only slight issue i have is the optical cable was to short and the charging usb cable could be at least a foot longer making it easier to charge from a socket point overall this neckband is a winner
Excellent
Excellent
Excellent
Great Versatile Neckband Speaker. My daily go to!
SRSNS7 14 February 2023 by ASMisha (USA) Verified Purchaser Verified
I got this speaker as a gift over Christmas, I shortly fell in love with it. I use it on daily basis instead of my Sennheiser headphones. The speaker is light and sits on the neck very comfortably. Great versatility in connecting to multiple devices. It connects perfectly to the Sony A9F to enjoy some Dolby Atmos movies, as well as connecting to my phone for meetings or listening to music. Sound quality is great and works great if you have kids and want to listen to you stuff but hear the external noises as well. Setup was very easy and ear adjustment software works perfectly.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi ASMisha, Thank you for the 5-star rating! We're pleased to hear you love the lightweight and comfortable design, can connect to multiple devices, ease of setup, and great sound quality of your Sony SRS-NS7.
The SRS-NS7 Wireless Neckband Speaker uses Sony’s 360 Spatial Sound Personalizer technology to envelop you in the rich audio of your favorite shows and movies, while being unobtrusive to others in your home. Get up to 12 hours of battery life, suitable for binge-watching that hit show or critically acclaimed movie series. Quick charging gives you up to 60 minutes of playback on a 10-minute charge. And a flexible band on the back of the speaker helps you find the perfect fit for you, giving you total comfort while enjoying your entertainment. Thanks for choosing Sony! -Sam
The audio was an experience
SRSNS7 14 February 2023 by Jouvin (USA) Verified Purchaser Verified
I used the unit as a gaming and movie headphone. The major issue I had was the button placements which was inconveniently placed within the neck. Had to memorize button placements to be able to control it with removing it every time. I wish it was compatible with the PS5 but I was forced to do a workaround to get it to work to a certain degree. The audio experience was very good for a portable unit.
Good
Excellent
Average
Good
Average
Hi Jouvin, We're glad that you are enjoying the audio quality. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.
Theater sound around your neck
SRSNS7 13 February 2023 by GHWhite (USA) Verified Purchaser Verified
Fantastic, Sony sound system is complete. Sounds theater quality. WOW !!!!
Excellent
Excellent
Excellent
Excellent
Excellent
Hi GHWhite, Awesome! We are so glad to hear that you are happy with your new SRSNS7! A wireless neckband speaker with 360 Spatial Sound Personalizer that rests comfortably on your shoulders for a truly immersive movie and music experience. Thank you for choosing Sony! -Carl
New device.
SRS-NS7/HC E 13 February 2023 by Stteo (Singapore) Verified Purchaser Verified
Was a free gift redeemption. A little heavy to carry on the neck. Not too comfortable especially lying down on the sofa.
Average
Average
Average
SRS-NS7 Neckband Speaker
SRSNS7 04 February 2023 by HiroH (USA) Verified Purchaser Verified
Wanted quality sound without earphones/headphones. I was impressed with the quality of the sound, for me just as good as my earphones without the ear discomfort. Light enough that I forget it is there unless I am leaning back against a chair back. Bluetooth is good enough for use throughout my house without carrying my iPhone. Initially bought so I could hear my radar detector when driving on long trips but haven’t tried this yet.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi HiroH,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality and Bluetooth of the neckband speaker. No need to worry about battery life when binge watching. With up to 12 hours of power and up to 5 hours at maximum volume, the longest movies and TV shows just keep on playing.Also, with a flexible and ergonomic design that fits securely around your neck, this wearable wireless speaker provides hours of comfortable viewing of movies, TV shows and concerts. Thank you for choosing Sony!
Regards,
David
My new Sony SRS-NS7 Neckband Speaker.
SRS-NS7/HC E 02 February 2023 by Stephen888 (Singapore) Verified Purchaser Verified
I bought this device one month ago. It is a very good buy. The device is comfortable to wear. The sound is crisp, clear and loud enough for my listening pleasure. The bass is excellent. The atmos Dolby feature made the surround sound so realistic that my music sessions on YouTube and on my Sony TV gained endless satisfaction. Thank you Sony.
Excellent
Excellent
Excellent
The NS7 takes time to get used to but works well
SRS-NS7 01 February 2023 by FloydT (United Kingdom)
In mid 2021 I saw a live product demo of the Sony SRS-NS7 and was able to inspect but not listen to it. There was a mention that a smartphone app could be used to take pictures of your ears which are then uploaded to an account that you need to create. At the time it seemed like a cool device despite the off-putting price tag compared to over the ear headphones. A year or so later, I purchased a Sony OLED TV and at the same time, noticed that the NS7 had come down in price slightly. Could not find many in-depth reviews online from sources I trusted so took a chance when buying. The reviews that I had found online were either glowing or scathing with some dismissing the product due to the price or pointing out the limitation that certain Sony TVs are required for the Dolby Atmos feature to work. Therefore, I started out with low expectations for the product and initially had mixed feelings. Connecting the hardware was straightforward and clearly outlined in the provided guide. When I turned on my 2021 Sony OLED TV, a prompt appeared onscreen and I was up and running in little time. I did read the guide first and charged the product fully (charging block not provided). When testing for the first time it felt quite strange and I had to double check that the audio was NOT coming from the TV. The moment the neckband is powered on it connects to the TV without issue. I did not and do not like that the volume has to be adjusted on the neckband instead of through the TV remote control. I was surprised how well the audio sounded with the volume set to very low levels. On the TV, I played around with the sound modes and found Dolby Audio, Cinema and Standard to be comparable to each other when watching a movie. The dialogue sound mode made the most difference compared to the others. Initially I found speech sounded a bit strange (almost compressed) but had to remind myself that I am not listening to the TV’s built in audio. The bass effect works quite well and you can feel the neckband vibrate against your shoulders at times. After wearing the NS7 continuously for several hours, I got used to it and it started to make sense. The NS7 didn’t feel intrusive but you do need to sit up or recline with your head straight otherwise the surround effect suffers as a result. Just like over ear headphones the NS7 gets in the way if you lay on your side. I hadn’t tried the built in Mic and did not pair the NS7 with a smartphone as neither feature were the reason for my purchase. You can obviously hear the audio from the NS7 externally if you are in the same room even with the volume set to low. However, the TV itself is muted and does not leak audio into the walls or ceiling above which is great for night time watching. The NS7 audio is immersive when linked to a compatible TV and works just as well as decent headphones. I’d happily recommend these if you are seeking an audio solution other than a full-on Dolby Atmos soundbar or intrusive headphones. The NS7 is well constructed and packaged very well as it should for the price. The audio is VERY good but not perfect and it does take a while to get used to.
Good
Good
Excellent
Hi FloydT,
Thank you for your review.
We're glad to hear that you're enjoying your SRS-NS7 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Rest assured, we've raised your feedback to the relevant channels for future consideration.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Disappointing
SRS-NS7 22 January 2023 by DustyDT (United Kingdom)
I don't have a Sony Bravia TV but it wasn't made clear in the literature that Dolby Atmos would only work with a Sony TV. Even if Atmos is not working (I can't know for sure) the DD Surround Sound does not appear particularly surround-like and hence is not immersive. The sound appears to come from around your neck, not in front or to the sides
Poor
Good
Average
Hi,
Thank you for leaving your review, and we're sorry to hear that the Neckband Speaker hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We'd also like to highlight that you can enjoy TV audio in spatial sound as well as Dolby Atmos contents by using a BRAVIA XR TV in combination with the headphones as clarified here: http://bit.ly/3Dz0MOj
We also appreciate your time sharing this feedback, we take into consideration all feedback to improve the performance and quality of our products to suit your needs.
Moreover, don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers.
Mennah @Sony Support UK
So far so good but...
SRS-NS7 26 December 2022 by ratboyslim32 (United Kingdom)
I watch a lot of films in the evenings when the kids go to bed. Having recently bought the Sony XR-A95K, I thought I would give these a go. I usually watch films using the Apple AirPods Max. So far - I like them. Infinitely more comfortable than the AirPods and paired with the Sony TV - good movie quality sound. But...do not think that these provide and isolated sound that does not disturb those sitting next to you. They do not. If someone is next to you - they will hear sound, albeit at a low volume. Are they worth over £200? No. If you can get them on a deal then I would definitely go for it.
Good
Good
Good
Hi ratboyslim32,
Thank you for your feedback.
We're glad to hear that you're enjoying your neckband.
We hope you will continue to enjoy it for many more years to come!
If you need any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Powerful Audio, comfy & privacy assured
SRS-NS7/HC E 09 November 2022 by Chuee (Malaysia) Verified Purchaser Verified
It’s very personal, privately exclusive when wearing on neck to enjoying movies, hi Res musics and calls that delivers very powerful quality with great details, softly yet punchy bass, atmos effects and clear Conf meeting speech both at office and living hall/parks, that does not distract others while freeing up all pressure point in-ear, on ear or over ear!! Pain & pressure free to the ear and maximum surroundings awareness at 100% .. when turn higher up volume, it is working better than many sound speaker for such expensive Audio experiences. (I use other Sony ANC headphones for needful audio needs, flights and max bass or quietness of environment, appropriately).
Excellent
Excellent
Excellent
Great Product
SRS-NS7 27 October 2022 by fms63 (United Kingdom)
I bought this product since I'm teacher of Sound Engineering at the University and I would like to test Dolby Atmos in the better way I can and demonstrate the item to my Students. The product is great. I love it.
Excellent
Excellent
Excellent
Nearly perfect!
SRSNS7 06 October 2022 (USA) Verified Purchaser Verified
I had been using my neckband speaker and been happy with it for a while. Finally an audio product that gave great sound without putting pressure on my ears! Imagine my dismay when I lost sound in my left speaker but one call to Sony customer service had me ship it to them, even payed the shipping and a week later I had a brand new replacement and happy to have it, headphones get so hot and uncomfortable. Gotta say Thanks Sony, Great job
Good
Good
Good
Good
Excellent
Hi Paul, thanks for choosing and purchasing our product. We're glad you are happy with the srsns7. Good to hear that you had a great experience with the replacement. We're sorry to hear that you have an issue with the comfort of your SONY unit. You can use the neckband speaker more comfortably and for a longer period of time by following the maintenance procedure on this link:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432515.html?search=comfort
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Thank you for choosing SONY! ~Earl
Content with wireless neckband
SRS-NS7 02 October 2022 by Alanmac (United Kingdom)
With base earphone I can switch over listern to things will not disconnect, ie phone YouTube, but with Sony going from say YouTube to phone and back it disconects
Excellent
Excellent
Excellent
Hi Alanmac,
Thank you for your review.
We're glad to hear that you're enjoying your Sony SRS-NS7 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Great Features
SRS-NS7/HC E 29 September 2022 by CA Tono (Indonesia) Verified Purchaser Verified
Superb.. Excellent… User friendly…. Unique design !
Excellent
Excellent
Excellent
Excellent quality of sound, bt base is not crystal
SRS-NS7/HC E 28 September 2022 by Jack108 (Singapore) Verified Purchaser Verified
If the wearing experience is more fit and comfortable the better.
Good
Average
Excellent
Exactly what I had hoped for
SRSNS7 15 September 2022 by Jeckyll (USA) Verified Purchaser Verified
This speaker fits so nice and is so light weight that it doesn't bother me at all. Love the sound and in particular the bass. I'm somewhat hard of hearing and this keeps the room from being subjected to the TV being turned up so loud so I can hear. What a great idea.
Excellent
Excellent
Good
Excellent
Hi Jeckyll, Great! We're glad that you like the audio quality and lightweight design. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Thanks for choosing Sony! Erin
Good atmospheric, but expect sth a bit more
SRS-NS7/HC E 12 September 2022 by Alphafish (Thailand) Verified Purchaser Verified
I thought it would be more atmospheric on netflix. Sometimes it is stiffen my shoulder/neck. Overall it has good experience, but seek for more comfort. Good solution for headphone-less and better than speaker that 360 is on your neck precisely all the time.
Good
Fair
Excellent
Innovative, Personal and functional
SRS-NS7/HC E 05 September 2022 by M1209 (Malaysia) Verified Purchaser Verified
The speaker was a surpise when i first saw it at the showroom and the experience upon using ti was totally new and exhilarating.
Excellent
Excellent
Excellent
Terrible
SRSNS7 08 August 2022 by Takomo (USA) Verified Purchaser Verified
It's connected to my TV, basically works. Volume control non-existent. Fortunately, whatever its default volume is usable. The 360 Spatial Sound personalizer software can't connect to the proper server. None of the other apps on my iPhone 13 have a problem. So that feature is useless.
Poor
Good
Poor
Fair
Poor
Hi Takomo,
We do apologize on what happen with your wireless neckband speaker. Please allow us to help you and turn this into a better experience. The TV must support AVRCP (Audio Video Remote Control Profile) to make the volume control work. It also operates to play, pause or skip to the beginning of the next/current track. The operations available with the “Sony | Headphones Connect” app vary depending on the audio device.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Works well
SRS-NS7 05 August 2022 by Stephenm12345 (United Kingdom)
This suits me down to the ground I don’t like wearing headphones I don’t like the ones that plug in your ears and the ones that fit over your head make my ears sweat as I wear glasses if I wish to wipe my eyes I have to remove them I do not have these problems with this product and by the way the sound is superb recommend
Excellent
Excellent
Excellent
Amazing product.
SRS-NS7 20 July 2022 by JONY BARCA (United Kingdom)
Great sound after configuring with Sony TV. After configuring the connection with Tab S7 plus, Dolby Atmos it goes without reservationsis very practically allowing you to listen to music or news You have the option of conversation or focus on other activities. I'm impressed.
Excellent
Excellent
Excellent
Convenient but the audio could be better
SRS-NS7/HC E 18 July 2022 by nccng2001 (Singapore) Verified Purchaser Verified
This is a very convenient piece of mobile speaker that is built on the best of both worlds where you are in control of the surroundings and enjoy the 360 spatial audio. The silicon material sits very comfortable around the shoulder and you can hardly feel the weight of the speaker. It is light and the material does not give you an irritation. You probably don't feel the presence. That could be probably I carry heavier stuff over my shoulders and thus don't feel that speakers over me. Unlike ear buds and headphones, where the ANC blocks you totally from the environment, there is a time I need to want to be able to listen what is happening around me and still get to enjoy a good quality of sounds from the movies, SRS-NS7 answers that question. However, personally, I felt that, after listening to the WH-1000XM4, it just cannot be compared with it. It is weak in its bass. Overall, its sound quality is still brilliant. The best part is that it has a built-in mic which can be used for Zoom meeting. Although I have not tried it personally, the feature is wonderfully in-corporated.
Average
Excellent
Excellent
Great buy
SRSNS7 05 July 2022 by Pat1970 (USA) Verified Purchaser Verified
I bought this a month or so ago. Most radios advertise long battery lives. It’ll say things like, “Up to eight hours.” Here’s the thing, they rarely accurate. You are lucky if you get an hour. This works as advertised. It has a long battery life and sounds great.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Pat1970, Congratulations on your new Sony SRS-NS7 Wireless Neckband Speaker. We're very happy to hear you like the great sound quality and long-lasting battery life of this neckband speaker. The SRS-NS7 Wireless Neckband Speaker uses Sony’s 360 Spatial Sound Personalizer technology to envelop you in the rich audio of your favorite shows and movies, while being unobtrusive to others in your home. Get up to 12 hours of battery life, suitable for binge-watching that hit show or critically acclaimed movie series. Quick charging gives you up to 60 minutes of playback on a 10-minute charge. And a flexible band on the back of the speaker helps you find the perfect fit for you, giving you total comfort while enjoying your entertainment. Thanks for choosing Sony! -Sam
Great! but not for everyone
SRS-NS7/HC E 04 July 2022 by Consumer man (Thailand) Verified Purchaser Verified
Perfect for someone who lives in a small apartment with neighbors, shared office space. if you want your personal speaker without disturbing other people around you too much. the sound still audible by other people but usually just not loud enough to annoy them. If prolong use of headphones hurt your ears, then this might be a solution for you. Quite comfortable to wear for a long period of time with good battery life. Sound quality is very good but the Bass/low will literally vibrate your neck, personally I don't like it. They are advertised as wireless atmos ready BUT Atmos surround is only available if you have sony bravia xr series, other TV brand and youre out of luck. This is the biggest down side to it. 3D audio gimmick works well with provided 3D music app.
Good
Excellent
Average
Outstanding
SRSNS7 29 June 2022 by Bob12765498764 (USA) Verified Purchaser Verified
I bought this about a month ago and I can finally hear the TV without turning it up so loud you can hear all through the house.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Bob12765498764,
That's awesome! No need to worry about battery life when binge watching. With up to 12 hours of power and up to 5 hours at maximum volume, the longest movies and TV shows just keep on playing.Also, with a flexible and ergonomic design that fits securely around your neck, this wearable wireless speaker provides hours of comfortable viewing of movies, TV shows and concerts. Thank you for choosing Sony!
Regards,
David
No need for me to have hesitated buying this
SRS-NS7 11 June 2022 by HeeBeeGeeBee (United Kingdom)
Impressive sound and much more comfortable than headphones. I'm using with a non-Sony laptop and TV so I'm not getting the Dolby Atmos feature but, honestly, it sounds decent to me. The built-in microphone is also very handy and isn't called out very prominently in the feature description. It would be even better if it could be used while it's charging but I'm not knocking any points off for that. It really is not very audible to anyone else in the room just as claimed.
Excellent
Excellent
Excellent
Great
SRS-NS7/HC E 04 June 2022 by Nat054x (Thailand) Verified Purchaser Verified
Immersed in sound effects, clear dialogues, but being able to hear the surrounding sounds
Excellent
Excellent
Excellent
Excellent
Innovative and Impressive
SRS-NS7/HC E 02 June 2022 by Greylee (Malaysia) Verified Purchaser Verified
-light-weighted I almost forgot it is on my neck -great sound quality and immerse experience -easy connect for all my Sony device and laptop -nice looking design -good battery life
Excellent
Excellent
Excellent
Excellent
Awesome neck speaker
SRS-NS7/HC E 01 June 2022 by Jh 19 (Singapore) Verified Purchaser Verified
Personal home theater...comfortable nice surround sound...the only item missing is the bag for the speaker.
Good
Good
Good
Good
Great design with good audio
SRS-NS7/HC E 01 June 2022 by EstherT (Singapore) Verified Purchaser Verified
I have been contemplating to get since the launch. It is portable unlike usual speaker, yet comfortable to the ear. Great alternative to have portability yet less intrusive to the ear.
Good
Good
Excellent
Excellent
Awsome sound quality
SRS-NS7 19 May 2022 by Cookie Chris (United Kingdom)
I bought this for my son, works well with DTS on playstation.. Its a very neat piece of equipment.. Would like one for myself
Excellent
Excellent
Excellent
Excellent
Brilliant!
SRS-NS7 13 May 2022 by Kozmic (United Kingdom)
I’ve had these speakers around two weeks now & I’m so pleased with them. It’s like having a cinema on your shoulders! One slight problem, the speakers tend to “slip” off the back of my neck. If the speakers were weighted at the front of the unit, this in my opinion will keep the speakers in place.
Excellent
Excellent
Good
Excellent
Brilliant.
SRS-NS7 03 April 2022 by petecq (United Kingdom)
I have a hearing problem, I have the TV so loud it disturbs my neighbours, Because the speakers are close to my ears, nobody else gets disturbed, Brilliant.
Excellent
Excellent
Excellent
Excellent
Neckband speaker
SRS-NS7 03 April 2022 by Jamessy (United Kingdom)
This is a great product the sound is really impressive & impressive.Comfortable around my neck as well.
Excellent
Excellent
Excellent
Excellent
Sound Quality
SRSNS7 31 March 2022 by Alex2020 (USA) Verified Purchaser Verified
Excellent product. Sony owes hit the mark in quality.
Excellent
Excellent
Excellent
Excellent
Hi Alex2020, Great! We're glad that you are enjoying the sound quality of your Wireless Neckband. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Thank you for choosing Sony! Erin
AMAZING
SRSNS7 21 March 2022 by Jdubb75 (USA) Verified Purchaser Verified
Can’t believe the wonderful sound that is produced from this speaker! Highly recommend!
Excellent
Excellent
Excellent
Excellent
Hi Jdubb75, Great! We're glad that you are enjoying the audio qiality your new neckband speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Thank you for choosing Sony! Erin
Great Speaker
SRS-NS7/HC E 16 March 2022 by EricJ22 (Singapore) Verified Purchaser Verified
Good accessory for the tv to enhance the sound with a bit of bass, however i did encounter fuzzy sound on my Samsung smart tv and have to restart a few times to rectify the issue. Also, it will be great if the SRS-NS7 can support direct connect to the voice chat of the Sony PlayStation 5 too and not just to the TV.
Good
Good
Excellent
Good
Good buy
SRS-NS7/HC E 07 March 2022 by DChow261 (Singapore) Verified Purchaser Verified
Received the Product in perfect condition 2 weeks ago. Following are my overall comments after using the Sony SRS-NS7. 1) Sony Music Redemption voucher with Tidal cannot be registered due to payment details for Zip Code. Try to renter again and was told it is an error. Please review if this can be simplified to make access more easy. 2) Tested the Sony SRS-NS7 with the following gadgets; a) Tested with Sony Bravia TV with no XR Reality. Can work with Stereo Sound but no Dolby Atmos Effect. b) Tested with Sony HT-ST 5000 Sound bar. Was able to watch movie and Listen to music in Stereo Mode. No Dolby Atmos. Sony should consider if they could build in Spatial Audio or Cinema Effect for non XR Reality user will be an advantage. c) Tested with IPhone, IPad, Android Phone and Tablet, Was able to watch movie and Listen to music in Stereo Mode. No Dolby Atmos which is acceptable but if Spatial Audio could be added like the Apple Air Pod Pro will be an added advantage for non XR Reality User. d) Tested with HIRes Portable Player, Was able to Listen to music in Stereo Mode. Can understand there should be no Dolby Atmos Effect for such devices. e) Used Sony SRS-NS7 for conference call and long meetings. Connectivity is stable and both speech and voice are clear and sharo. In Conclusion, I have also bought the Sony SRS-NB10. Sound Quality and Details for SRS-NS7 is definitely better than SRS-NB10 which is much cheaper but comparing with WF-1000XM4, music details are far beyond comparison. Price is a little steep for SRS-NS7 if it can only offer Dolby Atmos for XR Reality Built in devices only. Thank you.
Good
Good
Excellent
Good
Nice neck band for even surround sound ~
SRS-NS7/HC E 03 March 2022 by Froghop (Singapore) Verified Purchaser Verified
Pair with my tv laptop as well as on my mobile phone (mostly). Even sound all around because it just sit on top of your shoulders and plays the sound /song. What I like about it is the sound volume will not diminish even if you head to toilet / kitchen to get snack or drink. Loudness is even which I like. The signal is very strong till around 10 meters (I tried the connection for more than 10 meters and it still work until I close the toilet door, the distance from my tv is more than 10 meters then the connection drops ) The maximum volume can go quite loud actually.
Good
Excellent
Good
Excellent
Surreal experience yet unisolated
SRS-NS7/HC E 03 March 2022 by i12cu (Singapore) Verified Purchaser Verified
Pre-ordered this afte checking some overseas reviews and it does not disappoint. This is somewhat closest if you're looking for a "near" in-car surround sound experience. The "near" prefix is intended as the sounds are not fully isolated, since the intent is to use this in open environment.
Excellent
Excellent
Excellent
Good
Mr a khan
SRS-NS7 01 March 2022 by Raja Saab (United Kingdom)
I love this item so good sounds thank you sony keep up
Excellent
Excellent
Excellent
Excellent
So comfortable
SRS-NS7 23 February 2022 by dancinglady48 (United Kingdom)
I bought this neckband speaker as I am very petite and other headphones just slip off my head. It is very comfortable and links up to my MacBook, iPad and iPhone vis Bluetooth. Another plus is the I can dance around the kitchen listening to my music without worrying about wires. It is so easy to use.
Excellent
Excellent
Excellent
Excellent
Totally awesoms sound at any volumne
SRSNS7 26 January 2022 by mikebob2 (USA) Verified Purchaser Verified
These neck-phones/speakers are excellent at virtually any volume. Using an HD music service supplies exceptional sound considering the connection is bluetooth. I do wish the Sony Headphones Connect App was available on windows 10 or 11 computers. The bluetooth connection through a windows device is abysmal. iPhone great,android great, Mac great
Excellent
Excellent
Excellent
Excellent
Hello mikebob2,
Wow! Thank you so much for the 5 Star review!
We are really thrilled to hear you are satisfied with the exceptional sound quality & superb performance of our SRS-NS7 Wireless Neckband Speaker. Your feedback with the availability of our Sony Headphones Connect App to Windows computer is greatly appreciated.
For Bluetooth connection issues with Windows devices, you may find the following articles helpful:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432532.html
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-ns7/articles/00191760
Tailor your Dolby Atmos® experience in combination with SRS-NS7 and BRAVIA XR™ and enjoy 360 Spatial Sound. This wireless neckband speaker creates atmospheric personal cinema that surrounds you for a whole new way of listening.
In the future you need more information or technical assistance, you can always email us at socialsupport@am.sony.com and include following details so we can best assist you.
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Nice sound
SRS-NS7 26 January 2022 by Darryll (United Kingdom)
Got this to use with me sony XR65X94J TV, has a nice sound and would Recommend, could do with little more on the front sound affect being more in front of you. Other than that great product..
Excellent
Excellent
Excellent
Excellent
Great sounding even at low volumn
SRSNS7 11 January 2022 by MikeBob (USA) Verified Purchaser Verified
Been using these neck-speakers now for a month. They sound great but seem to be impossible to connect to windows OS because the Sony Headphone and Music center Apps are not available in the windows app store. You need Google Play Store but even the Chrome Browser will not allow you to download the Google Play Store App on a windows 10 or 11 computer. The headphones pair perfectly with my iphone
Hi MikeBob,
Thank you for the review. We're glad you like the sound quality of the headphones. These headphones are compatible with Windows 10, Windows 8.1. Check the link on how to pair it.
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432532.html
No need to worry about battery life when binge watching. With up to 12 hours of power and up to 5 hours at maximum volume, the longest movies and TV shows just keep on playing.Also, with a flexible and ergonomic design that fits securely around your neck, this wearable wireless speaker provides hours of comfortable viewing of movies, TV shows and concerts. Thank you for choosing Sony!
Regards,
David
Bluetooth connection problem
SRS-NS7 03 January 2022 by Myo0812 (United Kingdom)
This is the second time I tried to buy a neckband speaker srs-ns7. But both times I had Bluetooth connection problem when I'm listening to music. Every 30 seconds there is a Bluetooth connection problem. How can this problem be solved. I really want to keep this product, but such issues it is not annoying and inacceptable. Please help to solve this problem.
Good
Fair
Average
Poor
Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with Bluetooth connection with your neck speaker.
We recommend checking this to learn more about Bluetooth connectivity: https://bit.ly/3eTbHp9 & https://bit.ly/3CqKljW.
You can also try to reset and initialize the speaker: https://bit.ly/3EWNDMw & https://bit.ly/3eVCDEC.
And to initialize the transmitter itself, check this: https://bit.ly/34cyvxV.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL
Sawy @ Sony UK