WF-C510

WF-C510 Truly Wireless Headphones

Important Information

Questions & Answers: 107

How to reset or initialize the Wireless HeadphonesIf the headset cannot be turned on or does not operate correctly, you may perform reset and/or initialize the headset to resolve the issue The reset method differs depending on the product. If your model is not
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024Sony will unify the IDs used in product services and applications for TVs or headphones to Sony account*, in order to provide more convenient use of the various services offered by Sony Group. Applicable Services/Applications:
[VIDEO] Sound Connect App (formerly known as Headphones Connect App) - Customizing Audio SettingsHang out with Jackie to learn about the noise cancelling, equalizer, software update and touch sensor function with Sound Connect app. To know more about Sound Connect app, please click here yfZ8HEB1dE4
The headphone volume cannot be adjusted (WF-C510)Follow these steps to troubleshoot this issue: Use the headphone's button or touch sensor to adjust the volume. The volume adjustment method depends on whether you set the headphone's button function assignment
Sound skips when using the WF-C510Before you start Radio interference will affect the Bluetooth communication between the headphones and playback device. The interference is likely to occur in a crowded place, near a store's cash registers, near
Unwanted noise is heard from the headphones. (WF-C510)Before you start Radio interference will affect the Bluetooth communication between the headphones and playback device. The interference is likely to occur in a crowded place, near a store's cash registers, near
The headphones do not turn on (WF-C510)Follow these steps to troubleshoot this issue: Before you start Use dry cloth or cotton swab to clean the charging port. For details on how to clean the headphones, refer to the How to care for the headphones article
There is no sound, or sound is only heard from one side of the headphones (WF-C510)Follow these steps to troubleshoot the issue: Before you start Radio interference will affect the Bluetooth communication between the headphones and playback device. The interference is likely to occur in a crowded
While on a phone call I cannot hear the other party's voice or they cannot hear mine. (WF-C510)Follow these steps to troubleshoot this issue: Select your issue: I cannot hear the other party's voice Go to step 2. The other party cannot hear my voice Go to step 4. Check the following on the connected device

Important Information

End of support notification for products using the Windows 7 operating system

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