Article ID : 00145467 / Last Modified : 07/05/2024Print

Why does the LED light up or blink in different colors?

    Before you start

    When the TV is in use, updating, or stand by

    The lighting pattern or color can differ depending on the model. First, check the menu item by following to the steps below, then proceed to the description for your model.

    • Check the menu item of the TV

      1. Open the  Settings screen.
      2. Select System or Device preference.
        Note: If Device preference is not shown, proceed to the step 4.
      3. Select LED indicator, then check the menu option.
        Note: If LED indicator is not listed in the menu, refer to the Help Guide (Web manual) on how the LED lights up.
      4. The procedure to check the specification will be different based on the menu item displayed:
    • Meaning of the Voice function LED or the Operational response LED on the TV

      If Operational response is listed in the menu in the above step 4, refer to the following.

    • Meaning of the illumination LED or the bottom of the screen on the TV

      If illumination LED is listed in the menu in the above step 4, there are 2 type of lighting at the bottom of the TV.

      Depending on the light that you want to check, refer to the following:

    When the TV doesn't work normally

    Depending on the lighting up or blinking status of the LED, refer to the following:

    • Red LED blinks:

      For Google TV or Android TV models: If a Red LED is blinking, try the troubleshooting procedure below. If the procedure cannot solve the issue and the Red LED is still blinking, check how many times it blinks and then contact support.

      • Turn the TV off and on again using a TV remote control or the main power button on the TV.
      • Unplug the power cord (mains lead), then plug it back in.
      • Turn the TV off and then disconnect all connected devices from the TV.
      • Update the TV software to the latest version.
        For more details about Software Updates, refer to the How to perform a software update article.
      For other models: Refer to the Red section in the Red, green or orange lights are on or blinking on the TV article.
    • Other than Red LED blinks:

      Unplug the main power cord, wait for about 30 seconds, and then plug it back in to see if the screen is displayed. If the issue persists, check the color of the LED and how many times it blinks, then contact customer support.