Article ID : 00347703 / Last Modified : 04/10/2024Print

Picture or screen issues occur when turning on my TV (BRAVIA 3 (S30))

    IMPORTANT: This article only applies to the BRAVIA 3 (S30) model.

    TV screen issues

    Try resetting your TV if you experience any of the following TV screen issues after turning it on using the remote control:

    • Black screen / no display (with sound, without sound) 
    • Lines on the screen (vertical bands) 
    • Contrast issue (too bright) 
    • Unusual colour (solarisation) 

    How to reset your TV

    Perform one of the following actions to reset your TV:

    • On the remote control, press and hold the Power button until the Cancel/Restart icon pop-up appears. Next, select Restart.
    • On the remote control, press the Quick Settings (spanner or gear) button, then select Settings → SystemRestartRestart.
    • Press and hold the Power button on the TV for 40 seconds or until the SONY Logo appears.
    • Unplug the TV power cord (mains lead) from the electrical outlet. Wait for two minutes, then plug it back in.