Bluetooth connection: Frequently Asked Questions for Sony's Android TV™/Google TV™

This page introduces Frequently Asked Questions about Bluetooth for Sony's Android TV or Google TV.
Click on the topic to view help articles.

• Basic information
• Connection with Audio devices (Headphones, speakers, and sound bars)
• Connection with Other devices
• Troubleshooting

Basic information

• What is Bluetooth wireless technology?
• How can I reconnect my Bluetooth device?

For the following information, refer to the Help Guide.

• How to pair the TV with a Bluetooth device
• Supported Bluetooth profiles

Connection with Audio devices (Headphones, speakers, and sound bars)

Bluetooth A2DP-supported models can connect with Bluetooth audio devices such as headphones or speakers.
For compatibility information, refer to the following article:

• Can I use Bluetooth headphones, speakers, and sound bars with an Android TV or Google TV?
  NOTE: TVs released in 2016 and earlier do not support Bluetooth connections with audio devices.

For information on pairing with Bluetooth audio devices, refer to the following articles:

• Headphones - Bluetooth connection
• Sound Bar - Bluetooth connection
• How to pair a Bluetooth speaker with a source device

For troubleshooting Bluetooth connection, refer to the following articles:

• Troubleshooting for the Bluetooth connection with the audio device on Android TV/Google TV released from 2017 to 2021.
• Cannot pair any Bluetooth devices with the Android TV or Google TV.

Connection with other devices

• Mobile devices (Smartphone / tablet)
  Mobile devices (smartphones or tablets) cannot be connected via Bluetooth. For details about another way to connect the mobile devices, refer to the following article:
  Mirror, cast, or display the content or screen of a mobile device on the TV screen
• Mouse/keyboard
  Generally, operation is not guaranteed for Bluetooth keyboard and mouse that are sold as “for Android™”. For further information, refer to the following article:
  Does Android TV/Google TV support USB or Bluetooth keyboards and mice/mouses?
• Touchpad Remote / Voice Remote
  • How to pair or re-pair your Voice command remote control to your TV
  • How to pair the Touchpad Remote Control with the TV
• 3D glasses (2015/ 2016  models only)
  The compatibility chart of the 3D glasses for Android TV (2016/2015 models)

Troubleshooting

If you cannot pair or connect your Bluetooth device with the TV, refer to the following article.

• Cannot pair any Bluetooth devices with the Android TV or Google TV.

If you have any trouble with your audio device Bluetooth connection on Android TV or Google TV (2017 to 2021), refer to the following article.

• Troubleshooting for the Bluetooth connection with the audio device on Android TV/Google TV released from 2017 to 2021.