Sony SupportSound Bars & Surround Speakers

HT-A9M2 / BRAVIA Theatre Quad

BRAVIA Theatre Quad | Flagship Home Theatre System | 360 Spatial Sound Mapping | Dolby Atmos®/DTS:X® / Included components may vary by country or region of purchase: RMT-AH513U, SA-RLA9M2, SA-FLA9M2, SA-FRA9M2, SA-RRA9M2

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Sound Bar Troubleshooting GuideIMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions Click on the topic to view the Troubleshooting: Hint:
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Control Your BRAVIA Theatre with the Sony | BRAVIA Connect App.Use a smartphone with the “Sony | BRAVIA Connect” app installed to perform initial setup and operations as well as configure the settings on the speaker system. Control your BRAVIA and BRAVIA Theatre from your smartphone
Sign-in fails when I enter my Sony account in the Sony | BRAVIA Connect appIf the error message: "Your request could not be completed at this time" "The connection to the server timed out" or "Error occurs. Input your account from the beginning" is displayed when you install the Sony |
I'm unable to set up my home theatre system or soundbar using the Sony | BRAVIA Connect appIf your home theatre system or soundbar appears in the Applicable Products and Categories of This Article section, you need to complete the initial setup using the Sony | BRAVIA Connect mobile app. If you connect
[VIDEO] BRAVIA Theater setup on the BRAVIA Connect appDid you purchase a BRAVIA™ Theater Bar 8, Bar 9, or Quad? Don't worry, Larry will guide you through setting up your BRAVIA Theater products with the BRAVIA Connect app. To download BRAVIA Connect app, please visit
The registered device can't connect to the Sony | BRAVIA Connect appIf the registered device fails to connect to the Sony | BRAVIA Connect app, please check the following settings: In the smartphone Settings menu, set both the Wi-Fi and Bluetooth to On. In the smartphone Settings
[Video] How to wall-mount the BRAVIA Theatre Quad speakersThe BRAVIA Theatre Quad Home Theatre system is designed to complement your interior, not compromise it. With wireless speakers that can be wall-mounted or free-standing, it offers an ideal mix of convenience and
The device name set on the Sony | BRAVIA Connect app is not displayed in the AirPlay device listDue to AirPlay specifications, the device name displayed will be the model name of your device, regardless of the name set in the Sony | BRAVIA Connect app. If you want to connect BRAVIA Theater Bar 9 to AirPlay
Cannot register a device on the BRAVIA Connect or Home Entertainment Connect app.Cause & Workarounds If you have not given permission to the Bluetooth pairing request, approve the request. Depending on the smartphone, the request message may only be displayed in the notification section. If

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HT-A9M2 / BRAVIA Theatre Quad

BRAVIA Theatre Quad | Flagship Home Theatre System | 360 Spatial Sound Mapping | Dolby Atmos®/DTS:X® / Included components may vary by country or region of purchase: RMT-AH513U, SA-RLA9M2, SA-FLA9M2, SA-FRA9M2, SA-RRA9M2

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