Can it be used with the smartphone case attached?
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Solution/ Information
It may not be possible to fix it depending on the smartphone case.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Contact support
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
