Article ID : 00253403 / Last Modified : 05/11/2024Print

The battery will not finish charging inside the camera

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If you use an AC adapter with a low charging capacity (output current) to charge the battery inside the camera, the charging time will be significantly longer.
    To enable fast charging, connect a commercially available charging device that supports USB Power Delivery.

    Note: If you are using a USB PD (USB Power Delivery) device, please ensure it supports an output of at least 18W (9V/2A).