Sony SupportDSC-WX350

DSC-WX350 Firmware Upgrade version 2.00 (Microsoft Windows)

    Applicable Models
    About this download
    File Info
    System Requirements
    Download
    Install

    Applicable Models

    This information is for the following models:
    • DSC-WX350

    About this download

    Thank you for your continued interest in Sony products.
    Sony is offering a firmware update for Digital Still Camera (DSC-WX350).

    Improvements:

    • This update enables remote movie shooting using a smart phone.

      *The application “Smart Remote Control (built-in version)” of the “PlayMemories Camera Apps” pre-installed on DSC-HX400V/DSC-HX60V supports only still images. For movie shooting, it is necessary to download and install the “Smart Remote Control V3.10” of the “PlayMemories Camera Apps”, scheduled to be released at the beginning of November in addition to this update.
    • Other functional improvements

    Check the firmware version

    1. Select Menu > Setup (6) > Version on the camera.
    2. The System Firmware version is displayed.
    3. If current version is 2.00, update is not required. 



    Preparing for firmware update

    System requirements for a computer
    Supported OS

    • Windows 10
    • Windows 8.1
    • Windows 7 SP1

    Other system requirements

    • Hard disk space: 200MB or more
    • RAM: 512MB or more
      * Please close all other application software before upgrading the firmware.

    Other Items

    • USB cable supplied with the camera
      Note: Update functionality is not guaranteed with any other USB cable.
    • Power source for the camera
      Fully charged rechargeable battery pack NP-BX1.
      Note: The upgrade can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery.

    File Info

    File Name

    • Update_DSCWX350V200.exe

    File Version

    • 2.00

    File Size

    • 141 MB

    Release Date

    • 2014-08-26

    System Requirements

    • Windows 10
    • Windows 7
    • Windows 8 32bit
    • Windows 8 64bit

    Download

    Important Notes:

    • When performing the system software update, please use a fully charged rechargeable battery pack NP-BX1.
    • Do not remove the battery during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
    • Remove the memory card from the camera beforehand.

    Install

    Details

    1. Start Firmware Updater
      Download the file to your computer. Please save the downloaded file onto the Desktop of your computer (recommended).

      For Windows 8/Windows 8.1 users:
      Under the initial settings of Internet Explorer, the update file will be saved in the Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.
    2. Close all currently running programs on your computer.
      Double click Update_DSCWX350V200.exe to start up Firmware Updater.

    3. Check the USB connection mode
      1. Turn ON the camera.
      2. Select Menu > Setup (3) > USB Connection
      3. Select Mass Storage

    4. Connect the camera to the computer
      Remove the memory card from the camera beforehand.
    5. Connect the camera to the computer with the supplied USB cable.
      Note: When the camera is connected to the computer, the LCD monitor of the camera turns off. Please proceed to the next step.

      If the computer cannot find the camera, the message “Could not find the camera for this update.” appears on the computer display. Try the following if this happens.
      - Disconnect the USB cable and connect it again.
      - If the computer has multiple USB terminals, try with the other terminals. (Your computer may have some USB terminals on the backside.)
    6. Confirm is displayed on the task tray at the lower right corner of the computer screen.
    7. After confirming the above, click Next on Firmware Updater.
      The screen below appears on Firmware Updater.


      Camera’s LCD screen



      Note: From this step onwards, never turn off the camera until the firmware upgrade is completed.
    8. Check if the updating is required
      1. After confirming the screens on the above steps, click Next.
        The current version and the version after the upgrade appear on the lower left part of the screen.

        Upgrade is required




        If the screen below appears, the upgrade is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack, reinsert the battery pack, and then turn on the camera again.


        Upgrade is not required

      2. After confirming Current version is Ver. 1.00, click Next.
    9. Reset the camera
      1. Click on the task tray at the lower right corner of the computer screen to stop the USB connection.

        Notes:
        - Please keep the USB cable connected even after stopping the USB connection on the computer with the above operation.

      2. Press the center of the control wheel to execute.





        Note: The screen turns off when the center of the control wheel is pressed. Please proceed to the next step.
      3. Click Next on Firmware Updater.

    10. Start the update
      1. After resetting, reconnection of the camera is verified, and the screen below appears.
      2. Click Run to start the upgrade. The progress bar appears while upgrading (approximately 15 minutes).



        Note: Never turn off the camera nor disconnect the USB cable while upgrading.
    11. Complete the update
      When the upgrade is completed, the camera will restart automatically. "Recovering data. Please wait... " maybe be displayed for a few minutes before restarting. Make sure the camera is turned ON and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.

    12. Check the firmware version
      Follow the instruction to confirm the firmware version is Ver. 2.00.
      1. Press Menu > Setup (6) > Version on the camera.
      2. The System Firmware Ver. 2.00 is displayed.