Notice to customers using the wireless headset SBH56, Xperia Ear XEA10, Xperia Ear Duo XEA20 and Xperia Touch G1109
Dear Valued Sony Customer,
We would like to inform the following service terminations:
Affected Models |
New downloads of some applications via Google Play Store will be terminated from November 2022 |
Some functions on the product will be terminated |
SBH56 |
O |
X |
Xperia Ear (XEA10) |
O |
O |
Xperia Ear Duo (XEA20) |
O |
O |
Xperia Touch (G1109) |
O |
O |
Please read on for more details.
- New downloads of these applications via Google Play Store will be cease in or around November 2022
Affected Models |
Application Name |
SBH56 |
Bluetooth Headset SBH56 |
Xperia Ear (XEA10) |
Xperia Ear |
Xperia Ear Duo (XEA20) |
Xperia Ear Duo |
Xperia Touch (G1109) |
Xperia Touch |
Xperia Touch (G1109) |
Xperia Hello! System software |
These applications will be available for download from the Sony Support webpage of each of the affected models. Please check back the Sony Support webpage regularly.
- These functions used on the Xperia Ear (XEA10) and Xperia Ear Duo (XEA20) will be terminated as follows:
You can continue to use these products as wireless headphones.
Affected Models |
Function Name |
Xperia Ear (XEA10) |
“Assistant Function" and "Anytime Talk” |
Xperia Ear Duo (XEA20) |
“Assistant Function" and "Anytime Talk” |
“Assistant Function”
- Various voice assistant functions (call, search route, set timer, etc.) that enable hands-free and intuitive operation by voice to make calls, send messages, play music, etc. on connected smartphones.
- Head gesture function
- (Xperia Ear Duo XEA20 only) Daily assist function that delivers information according to the user's situation
“Anytime Talk”
- A function that allows up to 5 members to talk like a walkie-talkie when wearing the Xperia Ear or Xperia Ear Duo
[Date of termination]
“Assistant Function”: March 31, 2023
“Anytime Talk”: December 20, 2022
- This function used on Xperia Touch (G1109) will be terminated as follows:
Affected Models |
Function Name |
Xperia Touch (G1109) |
“Assistant Function" |
“Assistant Function”
- Voice control (check date and time, search route, set timer, etc.)
* You can continue to use the assistant function of Google even after the function is terminated.
As a projector, you can continue to use the smart screen function, etc. as before.
[Date of termination]
“Assistant Function”: March 31, 2023
Note: Due to termination of the above functions, they will no longer be usable even if there is a description about this function in promotional materials such as catalogs, product packaging boxes, instruction manuals, etc.