Article ID : 00281086 / Last Modified : 02/08/2022Print

Notice to customers using the wireless headset SBH56, Xperia Ear XEA10, Xperia Ear Duo XEA20 and Xperia Touch G1109

     

    Dear Valued Sony Customer,

     

    We would like to inform the following service terminations:

     

    Affected Models

    New downloads of some applications via Google Play Store will be terminated from November 2022

    Some functions on the product will be terminated

    SBH56

    O

    X

    Xperia Ear (XEA10)

    O

    O

    Xperia Ear Duo (XEA20)

    O

    O

    Xperia Touch (G1109)

    O

    O

     

    Please read on for more details.

     

    • New downloads of these applications via Google Play Store will be cease in or around November 2022

     

    Affected Models

    Application Name

    SBH56

    Bluetooth Headset SBH56

    Xperia Ear (XEA10)

    Xperia Ear

    Xperia Ear Duo (XEA20)

    Xperia Ear Duo

    Xperia Touch (G1109)

    Xperia Touch

    Xperia Touch (G1109)

    Xperia Hello! System software

     

    These applications will be available for download from the Sony Support webpage of each of the affected models. Please check back the Sony Support webpage regularly.

     

    • These functions used on the Xperia Ear (XEA10) and Xperia Ear Duo (XEA20) will be terminated as follows:

    You can continue to use these products as wireless headphones.

     

    Affected Models

    Function Name

    Xperia Ear (XEA10)

    “Assistant Function" and "Anytime Talk”

    Xperia Ear Duo (XEA20)

    “Assistant Function" and "Anytime Talk”

     

    “Assistant Function”

    - Various voice assistant functions (call, search route, set timer, etc.) that enable hands-free and intuitive operation by voice to make calls, send messages, play music, etc. on connected smartphones.

    - Head gesture function

    - (Xperia Ear Duo XEA20 only) Daily assist function that delivers information according to the user's situation

     

    “Anytime Talk”

    - A function that allows up to 5 members to talk like a walkie-talkie when wearing the Xperia Ear or Xperia Ear Duo

     

    [Date of termination]

    “Assistant Function”: March 31, 2023

    “Anytime Talk”: December 20, 2022

     

     

    • This function used on Xperia Touch (G1109) will be terminated as follows:

     

    Affected Models

    Function Name

    Xperia Touch (G1109)

    “Assistant Function"

     

    “Assistant Function”

    - Voice control (check date and time, search route, set timer, etc.)

    * You can continue to use the assistant function of Google even after the function is terminated.

    As a projector, you can continue to use the smart screen function, etc. as before.

     

    [Date of termination]

    “Assistant Function”: March 31, 2023

     

    Note: Due to termination of the above functions, they will no longer be usable even if there is a description about this function in promotional materials such as catalogs, product packaging boxes, instruction manuals, etc.