Sony Support

Article ID : 00257749 / Last Modified : 02/03/2021Print

Notice to Owners of the E-mount lens FE 35mm F1.4 GM for Interchangeable Lens Digital Cameras α

    Thank you for your interest in Sony Products.

    Sony has recently become aware that the ornament plate for some of the E-mount lens FE 35mm F1.4 GM "SEL35F14GM" for Interchangeable Lens Digital Camera αTM, may come off. However, this does not affect the optic performance of the lens.

    SEL35F14GM Ornament Plate

    Sony will offer free inspection and free of charge repairs for the affected lenses.

    We apologize for any inconvenience caused and thank you for your understanding and cooperation.

     

    [Applicable Model and Serial Number]

    E-mount lens FE 35mm F1.4 GM “SEL35F14GM” for Interchangeable Lens Digital Camera αTM

    To determine whether your E-mount lens FE 35mm F1.4 GM “SEL35F14GM” for Interchangeable Lens Digital Camera αTM may be affected, click here to validate the serial number.

    [How to check the serial number]

    The serial number can be found on the model plate located at the bottom of the lens.

    Check serial number

    [Period for Free Repair Service]

    Until March 31, 2024

     

    For any questions, please contact your local Sony Service Centre. A list of the Sony Serivce centres can be found in the service centres’ pages.