4.5 based on 117 customer reviews
18
9
3
4
Good
Excellent
Excellent
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.
The best!!!!
HTS400 31 March 2022 by Taylor13 (USA)
I have never ran to review something so quickly! This sound bar and sub is amazing. It was easy to hook up. Make sure you have an hdmi cord because it is required but doesn’t come with one. The bass is amazing!!!!! Easily my favorite. I want to have dance party’s playing music videos. I couldn’t even wait to install the bar to make the pictures look more appealing. I need my husband to install that because I’m not allowed to touch the screw gun lol. It comes with a template and will be simple. I love how it connects to my regular tv remote automatically. I hate having too many remotes. I definitely recommend this sound bar and sub!!
Excellent
Excellent
Excellent
Excellent
This reviewer received the product free of charge, or was a product loan programme participant
quality product and superb sound.
HT-S400//C SP1 27 December 2022 by suhaidi (Malaysia)
bought item a few month back, sony a trusted brand and always quality
Excellent
Excellent
Excellent
117 Customer Reviews
Great bass!
HT-S400//C SP1 06 November 2024 by Azril92 (Malaysia) Verified Purchaser Verified
I bought this a month ago and it was on sale. It was worth it.
Excellent
Good
Excellent
Workin as expected
HT-S400//C TH1 14 October 2024 (Thailand) Verified Purchaser Verified
by far the best in this price range of soundbars! Have same Sony set of TV and soundbar in two condos
Good
Excellent
Excellent
Great sound
HT-S400 04 October 2024 by Killabees (United Kingdom)
Great sound, great vofer. It is paired with my bravia tv, sound is clear and the bas is deep. Thx sony
Excellent
Excellent
Excellent
Strong Volume and Bass with convenient controls
HT-S400//C SP1 23 August 2024 by Val_Nightongale (Malaysia) Verified Purchaser Verified
This product is perfect if you are into movies and music videos with strong bass. The controller is a no-nonsense straightforward design without too many complicating buttons. The other advantage is the elimination of prior older generations of sound system's one limiting factor: cables. Will highly recommend to anyone needing a decent sound system under a 4-digit budget whilst retaining a subwoofer for that sweet powerful bass.
Excellent
Excellent
Excellent
Prefect sound
HT-S400//C SP1 16 August 2024 (Indonesia) Verified Purchaser Verified
I bought a mounth ago, i feel the bass sound is perfect, but sometime i get trouble if bass sound are placed near from wifi modem the sound abromal, over all are perfect
Excellent
Excellent
Excellent
Nash
HT-S400//C SP1 29 July 2024 (Malaysia) Verified Purchaser Verified
Best and powerful ...best sound quality and good experience. Will recomended to other users.
Excellent
Excellent
Excellent
Sound Bat
HT-S400 28 July 2024 by crusher (USA) Verified Purchaser Verified
After being installed the blue tooth music skipped. You have to turn off the sound bars and then unplug it, wait for 1 minute and then plug it back in. That solved the problem.
Average
Average
Average
Good
Good
Soundbar has great sound
HT-S400 21 July 2024 by Bruce R (USA) Verified Purchaser Verified
I just bought the soundbar and it has great high and low response and amazing base. Also very clear and crisp sound.
Excellent
Excellent
Good
Good
Excellent
awsome
HT-S400 18 July 2024 by randar71 (USA) Verified Purchaser Verified
so easy to set up. loved the sound and the wireless subwoofer is great ,really shakes the floor .
Excellent
Excellent
Excellent
Excellent
Excellent
soundbar sony
HT-S400//C SP1 01 July 2024 by afis (Malaysia) Verified Purchaser Verified
i bought last month and i'm very happy with that soundbar. very good
Good
Good
Good
It’s ok.
HTS400 18 May 2024 by Mr Justin (USA) Verified Purchaser Verified
I was excited because it sounded so good on the display model. Got it home and not so much. No adjustments besides preset and bass volume. And everything we watch has a different sound level. Some have to be all the way up to hear it. Others on 15 setting. Would not recommend
Average
Average
Average
Average
Average
Great sounds
HT-S400//C SP1 25 April 2024 by ys lee sg (Singapore) Verified Purchaser Verified
no regret of buying this system. used for 2 months now
Excellent
Excellent
Excellent
Disappointed the woofer always disconnected
HT-S400//C SP1 12 April 2024 by SHIVA SK (Singapore) Verified Purchaser Verified
I am writing to express my disappointment regarding the ongoing issues I am facing with my soundbar. Despite multiple attempts, the soundbar remains constantly disconnected from the woofer, leading to persistent cracking sounds I have tried troubleshooting on my end without success, and this recurring problem is causing significant frustration
Poor
Poor
Poor
Poor performance
HT-S400//C SP1 11 April 2024 by Wendy 168 (Singapore) Verified Purchaser Verified
Less than 3 months I face problem with the unit , not only I can’t find a human customer service that can handle , your what apps agent make me wait for days with promises made but to no avail
Fair
Average
Average
Great quality and fast bluetooth pairing
HT-SD40 30 March 2024 by Sat_P (United Kingdom)
I bought this to replace my old Yamaha YAS-207. The Yamaha soundbar was great quality, but the bluetooth pairing would fail with the Subwoofer 1 out of every 8-10 starts and this drove me crazy, so I sold it. I bought this Sony soundbar from the Sony rep at John Lewis in Bristol after he gave me a quick demo in store. I was very impressed at the quality for the price. Once I got it home and used it for a few weeks, the bluetooth pairing was lighting fast both with the subwoofer and my iPhone and iPad. After this experience, I would only go for Sony soundbars in future.
Good
Excellent
Excellent
simple sound but nice
HT-S400//C SP1 26 March 2024 by rizalamd (Malaysia) Verified Purchaser Verified
I bought this sound bar model HT-S400 last month, the sound is quite satisfactory for me. in my opinion, if you want more powerful bass sound, you need to buy a SW3 subwoofer
Good
Good
Excellent
Good quality overrall but..
HT-S400 12 March 2024 by darleneezeh (United Kingdom)
This sony soundbar has a good sound quality overall but is a bit too bassy, and can get noisy easily, especially in a small room. The setup was very easy. The subwoofer is the best part of this set, if placed correctly it has amazing quality. I would recommend it more for tv than for music.
Good
Good
Excellent
Hi darleneezeh,
Thank you for your feedback.
We're glad to hear that you're enjoying your sound system.
We hope you will continue to enjoy it for many more years to come!
Regarding the bass, we recommend checking the manual on the link below explaining how to adjust the bass level:
https://cutt.ly/Tw02dB98
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Superb
HT-S400//C SP1 21 January 2024 (Malaysia) Verified Purchaser Verified
I buy on end of dec 2023. So far everything is superb about sound but design subwoofer need to upgrade (nice)
Excellent
Good
Excellent
Sony - Soundbar
HTS400 12 January 2024 by crispie (USA) Verified Purchaser Verified
I recently purchased a lower priced Sony Model to complement my Sony Bravia TV. Together, I have a great TV and better audio. If you don't want to spend the extra on a high end sound bar. I recommend this unit.
Good
Good
Good
Excellent
Excellent
Good sounds
HT-S400//C SP1 13 December 2023 by Lyndon D (Malaysia) Verified Purchaser Verified
I have been using this soundbar for about a month. Dialogue is clear even without activating voice mode. Music is generally good—some music or songs sound better than others. The bass is smooth, not jarring.
Good
Excellent
Good
Great Features
HT-S400//C SP1 06 December 2023 (Malaysia) Verified Purchaser Verified
Nice product, amazing quality, I love it..........
Average
Good
Good
Very full, high definition sound
HTS400 19 November 2023 by PZNY (USA) Verified Purchaser Verified
I bought this as a replacement for a less expensive sound bar from another manufacturer and there is simply no comparison.
Excellent
Excellent
Excellent
Excellent
Excellent
Sound Bar HT-S400
HT-S400//C SP1 17 October 2023 by CPK SBar (Malaysia) Verified Purchaser Verified
I am quite satisfied with the sound reproduction and the design of the product. However, I like to comment on the quality of the light indicators on the sound bar and sub-woofer. The indicator light on the sound bar is too small. The indicator light on the sub-woofer is also too small and and not visible that the light is on. The indicator of the previous sound bar HT-S350 is much better in terms of size and brightness.
Good
Good
Good
Great basic sound system for simple user
HT-S400//C SP1 16 October 2023 by M9272 (Singapore) Verified Purchaser Verified
I am happy with the soundbar. Very easy to setup and use.
Good
Excellent
Excellent
Crystal clear sound
HT-S400 15 October 2023 by Main TV sound surround (United Kingdom)
Purchased today set up was a doddle and the sound is crystal clear Sony products are top class
Excellent
Excellent
Excellent
Ht-s400 soundbar
HT-S400//C SP1 16 September 2023 by Fzal (Malaysia) Verified Purchaser Verified
I want to say I'm happy but I got a damaged item. Soundbar and subwoofer cannot be paired. So I had to send it myself to the Sony center to be repaired. This takes a week. Only then can I say I am happy. I just don't understand when to use hdmi. Sometimes when you turn it on again after turning it off, it is quite difficult to pair with the TV.
Good
Excellent
Average
Hi Fzal,
Greetings from Sony Malaysia.
Firstly, we would like to apologize for the inconvenience caused to you on this.
We would like to understand the issue better and provide you a solution for this. Therefore, we would suggest you contact our customer interaction team that may be able to assist you further on this issue.
Contact number: 1300 88 1233
(Technical Support/Repair/Warranty)
Operating Hours:
9:00AM to 6:00PM
(Monday - Friday, except Public Holidays)
Email:http:https://web.sony-asia.com/my/contact-us/
Looking forward to hear from you soon on this.
Thank you,
Best Regards,
Sony Malaysia
BASS
HT-S400 04 August 2023 by tedd guru (United Kingdom)
I Love the sound depth and ease of connectivity with Smart Tv even from different brands. The Sound bass is abit low for a music listener. Aside from that the aesthetic value is good for home decor.
Good
Excellent
Excellent
Hi tedd,
Thank you for your feedback.
We're glad to learn that you're enjoying your device, and for more years to come.
We recommend adjusting the bass using the remote as described here: https://bit.ly/47lHclL
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Acceptable
HT-S400//C SP1 02 July 2023 by Mark189 (Singapore) Verified Purchaser Verified
Serve the purpose, basic need, much better than original sound from TV
Good
Good
Good
Sound bar.
HT-S400//C SP1 28 June 2023 by Osborn Tan 72 (Malaysia)
Disign nice and clean, Wireless subwoofer can connect far distance good job.
Good
Good
Good
It’s a great feature with solid bass
HT-S400//C SP1 08 June 2023 by Jasman13 (Singapore) Verified Purchaser Verified
I am so happy with it.The sound bar really gives me a sense around feeling when I watch movies.
Excellent
Excellent
Excellent
Good sound but lacks features
HT-SD40 29 May 2023 by silvatek (United Kingdom)
I bought this to replace an old Sony 5.1 home theatre system as I wanted to get rid of all the wires and speakers. The sound is good but it lacks features such as audio sync adjustment, treble control, and Bluetooth controls. Some features require use of fiddly touch buttons on top which are easy to press accidentally. And the manual is difficult to follow. Overall, I still like it but with reservations.
Excellent
Good
Average
Hi silvatek,
Thank you for your review.
We're glad to hear that you're enjoying your soundbar, and sorry to learn that you're facing issues with the touch controls and other operations for the soundbar.
We recommend making sure that the soundbar is running the latest firmware version based on the version currently installed on the unit: https://cutt.ly/bwq0RIIF & https://cutt.ly/Vwq0RBvb.
And you can learn about the audio settings and modes you can choose and adjust using this manual: https://cutt.ly/Gwq0YXoC.
Rest assured, we'll pass your feedback to the relevant channels for future consideration and development.
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @Sony Support UK
Great features and amazing sound! Worth it!
HT-S400//C SP1 26 May 2023 by afrinasoffea (Malaysia) Verified Purchaser Verified
I bought it for my father. He really like it! Love evrything!!
Excellent
Excellent
Excellent
No twittet sound
HT-S400//C SP1 23 May 2023 by SemanG (Malaysia) Verified Purchaser Verified
I hope can add the twitter speaker at this sounbar or can connet any twitter speaker with this soundbar
Average
Excellent
Excellent
Clear sound.
HT-S400//C SP1 11 May 2023 by Osborn (Malaysia) Verified Purchaser Verified
I have testing few week ago, clear sound not enough.
Average
Average
Average
excellent sound
HT-SD40 07 May 2023 by Paddington Bear (United Kingdom)
I bought this sound bar to replace my nine year old Bose system which was not totally compatible with my new television. They work so well together, could do with a little more base to suit my ears.
Excellent
Excellent
Excellent
As Expected
HT-S400//C SP1 03 May 2023 by CCCHAN (Malaysia) Verified Purchaser Verified
This model delivers significantly better than other brands at this price range.
Poor
Excellent
Excellent
this product so nice
HT-S400//C SP1 02 May 2023 by budie (Malaysia) Verified Purchaser Verified
i love this product, the sound so nice.... highly recomended
Excellent
Excellent
Excellent
Sony sound bar
HT-S400//C SP1 26 April 2023 by WeiJieh (Malaysia) Verified Purchaser Verified
I bought this product nearly a month, I feel satisfy about this product. The quality of the sound and the product are strong and nice. I feel like I'm gonna buy more in future.
Excellent
Excellent
Excellent
Perfect Sound
HT-S400//C SP1 24 April 2023 by Manz (Malaysia) Verified Purchaser Verified
Best sound system I ever have, thank you Sony hope last long
Excellent
Excellent
Excellent
Sound very great
HT-S400//C SP1 23 April 2023 by Merrilyn (Malaysia) Verified Purchaser Verified
I bought 1 month ago. This product very great. I like it......
Excellent
Excellent
Excellent
Love it
HT-S400//C SP1 18 April 2023 by ysomi (Malaysia) Verified Purchaser Verified
Glad that I made the purchase. space saver, great bass and clear voice, I love it.. Simple and easy bluetooth pairing, less wire to install too.
Excellent
Excellent
Excellent
NICE AND GREAT SOUNDBAR
HT-S400//C SP1 16 April 2023 by Shin6619 (Malaysia) Verified Purchaser Verified
Vocal sound very clear with heavy bass. Nice design and very suitable with sony TV together.
Excellent
Excellent
Excellent
Problematic
HT-S400 11 April 2023 by MW1970 (United Kingdom)
Seems to have an issue with randomly turning itself off that can't be fixed with automatic standby function or reset. Will need to return if the problem continues.
Good
Excellent
Fair
Hi,
Thank you for your review.
We're sorry to hear that your HT-S400 is randomly turning itself off, this is not the norm as we strive to deliver the best quality ever. Having read your feedback, it seems that the device needs to be booked for a service, so please don't hesitate to contact us using the details here to be able to help:https://cutt.ly/X2x1D7u
Omnia @Sony Support UK
awesome sound
HT-S400//C SP1 07 April 2023 by remyroslan (Malaysia) Verified Purchaser Verified
so happy with the sound from sony, great product overrall
Excellent
Excellent
Excellent
It's OK
HTS400 06 April 2023 by Travis801 (USA) Verified Purchaser Verified
Wish I could of gotten something a little better it's not as loud as I thought it would be
Average
Average
Poor
Average
Excellent
Good and natural audio quality
HT-S400//C SP1 04 April 2023 by Barry21 (Malaysia) Verified Purchaser Verified
Few weeks ago I bought this together with my other appliances and I noticed it works perfectly well, plus with good audio quality, i experience cinematic effects in my small bedroom
Excellent
Excellent
Excellent
Good sound
HT-S400//C SP1 30 March 2023 by Abcde1717 (Malaysia) Verified Purchaser Verified
Bought for my parents,they very happy with the products and nice sound
Excellent
Excellent
Excellent
Wireless without compromising the sound quality
HT-S400//C SP1 28 March 2023 by Aaron Poo (Malaysia) Verified Purchaser Verified
It's easy to setup with TV (Bravia) and also easy to pair up with any Bluetooth enabled device. The sound quality is surprisingly good even though it's connected to the TV through Bluetooth (A2DP) only. The surround sound feature is ok but not great. Voice enhanced mode is not so noticeable. Overall the sound quality is great for a 2.1ch soundbar.
Excellent
Good
Excellent
Listening experience
HT-S400//C SP1 13 March 2023 by Marlpz (Malaysia) Verified Purchaser Verified
Sound quality is great more than expected and easy to use.
Excellent
Excellent
Excellent
Sound quality good.
HT-S400//C SP1 20 February 2023 by Deyanafadzil (Malaysia) Verified Purchaser Verified
I bought this almost 2 month and very satisfied with this product.
Excellent
Excellent
Excellent
Awesome Sound bar
HTS400 15 February 2023 by Counselor Howard (USA) Verified Purchaser Verified
For just 2 speakers and a subwoofer you get and impressive sound effects that give you virtual surround sound. And the subwoofer adds a quality I didn't know was missing, the tonal quality of voices, explosions and sound effects.
Excellent
Good
Good
Good
Excellent
Superb sound system addition
HTS400 14 February 2023 by PeeJay55 (USA) Verified Purchaser Verified
Made this excellent purchase two months ago, experienced superior quality sound with an easy installation. Small is size, LARGE is sound quality
Excellent
Excellent
Excellent
Excellent
Excellent
Terrible sound bar
HTS400 13 February 2023 by Harold 1234 (USA) Verified Purchaser Verified
I bought the HSD40 sound bar Christmas for new Samsung tv. It works for 10 to 60 minutes then go's searching for Bluetooth and the sound stops. Then you have to hit input on the remote to tv and it might last 15-30 minutes before you have to do it again. Very disappointed in Sony
Good
Poor
Poor
Good
Poor
Great Starter Soundbar
HTS400 13 February 2023 by Sammy D (USA) Verified Purchaser Verified
I bought this to blast TV and music while on my loud treadmill. It’s not a 4k pass thru it just a basic model that works great for my old TV. The price reflects this as well! Easy set up, love it!
Average
Excellent
Fair
Excellent
Excellent
waste of space and money
HT-S400//C SP1 05 February 2023 by true story (Singapore) Verified Purchaser Verified
Built in TV sound is better than this sound bar. instead of buying this can buy one UE megablast. I feel very bad.
Poor
Excellent
Excellent
Great for the price
HT-S400 25 January 2023 by Leroy Brown (United Kingdom)
Good link to TV via HDMI cable (not suplied). Volume could be a little louder but sound quality is good for the price. Bass is pretty good from subwoofer for music.
Excellent
Good
Average
Hi Leroy,
Thank you for your review.
We're glad to hear that you're enjoying the sound quality of your HT-S400 and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
Rest assured, your feedback has been raised to the relevant channels for future consideration and developments.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Mediocre
HT-S400//C SP1 16 January 2023 by Ghost0459 (Singapore) Verified Purchaser Verified
Kinda regretted buying this because the sound is too mediocre.
Great sounds
HT-S400//C SP1 14 January 2023 by Mas Andri (Indonesia) Verified Purchaser Verified
I bought this soundbar about a month ago. They sounds great, deep solid bass, excelent detail, so much power, great for music and movie.
Excellent
Excellent
Excellent
The sound was great!
HT-S400//C SP1 12 January 2023 by ReneeL (Malaysia) Verified Purchaser Verified
Budget sound-bar with such nice sound really worth it.
Excellent
Good
Excellent
good sound effect and nice design
HT-S400//C SP1 03 January 2023 by Harisbj (Singapore) Verified Purchaser Verified
I bought this and happy with the system, it have these sound quality that my TV doesn't have, and I am have after purchase it.
Excellent
Excellent
Excellent
Great Sound
HT-S400//C SP1 31 December 2022 (Singapore) Verified Purchaser Verified
Simple set up. Great deep sound, until my window grilles shook! Good product.
Excellent
Good
Good
quality product and superb sound.
HT-S400//C SP1 27 December 2022 by suhaidi (Malaysia)
bought item a few month back, sony a trusted brand and always quality
Excellent
Excellent
Excellent
Sound bar
HT-S400//C SP1 24 December 2022 by Verjas (Malaysia) Verified Purchaser Verified
The sound it great and the quality is okay. Considering that it is an entry level speaker and the sound does get really loud and crisp but if the room is big it struggles. But for its price posing it really gets the job done
Good
Excellent
Excellent