103

4.6 based on 103 customer reviews

77
13
8
3
2
Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Fantastic Sound Bar

HT-A7000 22 February 2022 by Suhailu77 (United Kingdom)

I have bought this Sony HT - A7000 Sound bar 15 days ago. I really like its advanced features which merge really well with sony bravia 65 inch Oled tv. This sound bar feels me like theatre sound experience with Dolby Atmos in it. My kids really happy watching the movies and cartoons with clear sound. I recommend thing sound bar who wants all in one for excellent sound experience.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

10

0

Most Helpful Critical
0

Great but issues

HTA7000 25 April 2022 by Oshack (USA) Verified Purchaser Verified

Sounds amazing on my old tv upgraded to A90j and now all I have is audio problems. Love it when it works.. sent it in to get fixed and they found nothing wrong I’ve switched cables, updates and setting. Still doesn’t work correctly.. but when it does it sounds amazing

Sound Quality

Excellent

Features

Excellent

Design

Average

Ease of Use

Excellent

3

0

103 Customer Reviews

0

Good bass and deep it feels as if in cinema

HT-A7000//M1SP1 12 October 2024 by markus1767 (Malaysia) Verified Purchaser Verified

I am so happy I bought this to complement on my HTA-7000 soundbar. The whole thing make my living room as if I’m in cinema.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Cinematic Experience!

HT-A7000//M1SP1 04 August 2024 by KEKU (Malaysia) Verified Purchaser Verified

I bought this about a month ago and I am very pleased with the purchase. I have tried multiple sound bars in the past - and came away disappointed. Even the Xose Ultra when I tried in the store didnt blow me away. This did - and it was just as good once we got it home. Highly recommend.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing sound! Only one issue..

HT-A7000 17 June 2024 by A107 (USA) Verified Purchaser Verified

I got this sound bar last year around June and even by itself it’s very impressive but once I added the rear speakers and sub woofer it was like being in a imax theater at home! The only problem is that for some reason the sound bar keeps disconnecting from my tv like every 45 minutes and than reconnects immediately which is very annoying. After about 3 disconnects to fails to reconnect and just turns off which can be a pain when watching Apple TV since it will shut off whatever your watching while it’s switches back to tv speakers. I’d say the product overall is good but that disconnects thing really hurts the rating overall especially while watching movies/ shows.

Sound Quality

Excellent

Performance

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

Response From Sony North America Customer Support
18 June 2024

Hi A107,
Thank you for reaching out to us. While we are glad you are impressed with the sound quality of the HTA7000 soundbar especially when you added the rear speakers and subwoofer, we're sorry to hear if it keeps disconnecting from your TV. Let's working together and troubleshoot the problem.

To better assist you with your concern, may we know the connection method of the soundbar to your TV? For the meantime, please try some solutions on these links below with steps to troubleshoot if you can't hear TV sound from the soundbar:
https://www.sony.com/electronics/support/articles/00137387?utm_source=glean
https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070980.html

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris

0

Great soundbar ht7000

HT-A7000//M1SP1 10 June 2024 by Vigneswaran (Malaysia) Verified Purchaser Verified

Very nice soundbar sistem like watching in treater . Heavy , solid and long

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Not so great

HT-A7000//M1SP1 09 May 2024 by Kirba (Malaysia) Verified Purchaser Verified

I dont see the real sound here.. Also i dont like the wiring like tht

Sound Quality

Poor

Design

Poor

Ease of Use

Poor

0

1

0

Sound bar HT-A7000

HT-A7000 06 May 2024 by Ginger c (United Kingdom)

Had this sound bar for two weeks, have only just set it up. Surprised at how easy the set up was, once cables where connected, the on screen instructions were excellent and complete in a few minutes. Everything is working fine. The sound especially the speech is fantastic when watching a blue ray film. Very happy with this product.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Great sound like cinema

HT-A7000 30 March 2024 by Alexis12345 (United Kingdom)

It's amazing, sounds like being in the cinema. Remote could be better

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Excellent soundbar and sub woofer

HT-A7000 10 March 2024 by Sarb b (United Kingdom)

Brilliant sound and good value with the bundle price - high quality

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Disappointing

HT-A7000 06 March 2024 by Detek (United Kingdom)

Had this 3 months connected to Sony Bravia 83”. I’ve had several goes to set it up. I have 4/5 Remote Controls which is nothing but confusing. And when I finally get the image and sound together (hurray!!!) I hear very little difference from the TV without the soundbar (plus sub woofer and rear speakers). Wish I’d never been convinced to buy it.

Sound Quality

Poor

Design

Poor

Ease of Use

Poor

5

2

Response From Sony Support Team
18 March 2024

Hi,
Thank you for your review.

We're sorry to hear that you're facing difficulties with your HT-A7000.
For the lip sync issue you're facing with the device, try the instructions here and check again: https://cutt.ly/Xw2cEsAq

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @ Sony Support UK

0

HT-7000 Soundbar

HT-A7000 04 March 2024 by rockin roy (United Kingdom)

one beast of a soundbar that sounds great just need the RS5 rear speakers to fully compliment the set up.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Stylish look, but …

HT-A7000//M1SP1 25 February 2024 by Daric (Malaysia) Verified Purchaser Verified

The design look stylish, also flexible that I can add additional subwoofer or rear speakers later if needed. In-term of sound, the surround sound doesn’t meet my expectations. Also, I always having difficulties to connect to the Airplay. Sometimes I can see it appear in the list, sometimes not !

Sound Quality

Average

Design

Good

Ease of Use

Average

0

1

Response From CIC
07 March 2024

Hi Daric,

Greetings from Sony Malaysia.

We would suggest you to contact our customer interaction team that may able to assist you further on this connectivity issue.

Contact number: 1300 88 1233
(Technical Support/Repair/Warranty)
Operating Hours:
9:00AM to 6:00PM
(Monday - Friday, except Public Holidays)

Email: https://web.sony-asia.com/my/contact-us/

Best Regards,

Sony Malaysia.

CIC

0

Sounder

HTA7000 24 February 2024 by TBFF (USA) Verified Purchaser Verified

Good clarity base not bad nice looking unit only drawback maybe is read out

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Good

1

1

Response From Sony North America Customer Support
26 February 2024

Hi TBFF, We're glad that you like the clarity of your soundbar. We appreciate your feedback and thank you for choosing Sony. Erin

0

Great features

HT-A7000 13 February 2024 by Kam12 (United Kingdom)

I brought this two weeks ago and very vwppy with the quality

Sound Quality

Good

Design

Good

Ease of Use

Good

1

2

Response From Sony support team
15 February 2024

Hi Kam12,

Thank you for your feedback.
We're glad to hear that you're enjoying your sound system.
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Immense

HT-A7000 20 January 2024 by Reado (United Kingdom)

What a piece of kit, superb!!! Sound quality is immense!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Magnificent

HT-A7000//M1SP1 02 January 2024 by C ez el (Malaysia) Verified Purchaser Verified

Magnificent Magnificent Magnificent Magnificent Magnificent

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Premium product but full of issue

HT-A7000//M1SP1 27 December 2023 by CrystalP (Malaysia) Verified Purchaser Verified

The sound is superb. However, I had a terrible experience while using this product. I just bought the product for 3 days and there is issue occurred. It keep restart by itself after 15-20 minutes and freeze at 'Hello' and then disconnected with my Sony TV. Tried all the trouble shooting but it didn't resolved the issue. End up I need to send it to the service center for repair.

Sound Quality

Excellent

Design

Good

Ease of Use

Average

0

0

0

Sound like cinema

HT-A7000//M1SP1 17 December 2023 by KIING D HO (Malaysia) Verified Purchaser Verified

Feel 360 surrounding,good product . This product really high value

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Excellent

HTA7000 15 December 2023 by NVPatel (USA) Verified Purchaser Verified

I bought from Sony web site sine one month Easy to sync with TV

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

3

Response From Sony North America Customer Support
18 December 2023

Hi NVPatel,
Many thanks for the 5-star rating! We're glad to hear how your HTA7000 soundbar works great with your TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S,SA-RS5). Thank you for choosing Sony! - Kris

0

Sony the best!

HT-A7000 13 December 2023 by Robertas8 (United Kingdom)

I'm very happy! Sony the best! This soundbar change my life!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

3

0

HT - A7000 is a good investment

HT-A7000//M1SP1 13 December 2023 by RiskbreakerKiku (Philippines) Verified Purchaser Verified

I’m satisfied with the HT-A7000 and also I’m a Sony merch guy

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing spacial and Atmos from a bar

HTA7000 01 November 2023 by LBChris (USA) Verified Purchaser Verified

Like the title says. Truly impressive height and surround. I come from a traditional AVR based setup and am amazed at how good this sounds. I have it mated to a Bravia TV and use the center channel feature. It's also surprisingly deep. My only real complaint is that the subwoofer options are not impressive at all. The sound from the bar goes lower than expected and I had hope to improve on it when I added the sub. It was disappointing. It added a flabby and boomy sound but didn't go deep at all. I implore Sony to either make a proper subwoofer with a deep range or make a wireless adapter for traditional subwoofers.

Sound Quality

Good

Performance

Good

Features

Excellent

Design

Good

Ease of Use

Excellent

1

2

Response From Sony North America Customer Support
02 November 2023

Hi LBChris,

Thanks for sharing your review and experience with the HTA7000. We're glad that you like the sound quality of the soundbar. Your feedback about the connected wireless subwoofer is greatly appreciated. For optimum performance, make sure to install the latest software version of the soundbar. Please refer to this link:

https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a7000/software/00272379

You also have the option to adjust the sound settings of the soundbar depending on your needs. For more information, please refer to this link (under "Adjusting the Volume and Sound Quality"):

https://helpguide.sony.net/ht/a7000/v1/en/index.html

These steps may also help you have a better experience when using a wireless subwoofer:

-Move the subwoofer away from any device that generates electromagnetic waves, such as a wireless LAN device or a microwave oven.
-Remove any obstacle between the Soundbar and subwoofer, or move them away from the obstacle.
Move the Soundbar and subwoofer closer together.
-To reduce interference from another device on the same wireless LAN connection as the Soundbar and the subwoofer, change the network connection of other devices (TV, Blu-ray Disc™ Player, and so on) to a wired LAN.

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Sincerely,
-Ralph

0

Not So Sure

HT-A7000 26 October 2023 by WinnieThePooh (United Kingdom)

Bought this 6 months ago and initially it was good but suddenly the sound quality changed. Now it’s a sharp shrill sound quality from the soundbar. Asked the retailer what could be wrong and came back and followed the steps but it still sounds bad. Have to turn it off depending on the programme as even at 0 volume it’s too loud. The retailer won’t send a technician out so thinking about returning it.

Sound Quality

Fair

Design

Average

Ease of Use

Good

1

2

Response From Sony Support Team
30 October 2023

Hi,
Thank you for your review.

We're sorry to hear that you're facing issues with the sound on your HT-A7000.
Could you try the below steps as an attempt to resolve the issue:
-Make sure that the device is up-to-date, you can find the latest firmware here: https://bit.ly/49cy0RD
-Try to test the soundbar with different devices, cables, and ports and check if the same thing will happen or not.
-Reset the device from here; https://bit.ly/46OWdvv

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

great single unit soundbar

HT-A7000//M1SP1 21 September 2023 by John DG (Malaysia) Verified Purchaser Verified

Although it is possible to attach an extra sub-woofer and extra rear speakers, this soundbar works also very well as stand-alone. It matched all my requirements as I already had 2 big speakers of my stereo in my living room and didn't want extra speakers around. After looking into a number of soundbars, the HT-A7000 came out as one of the best for me. Sound quality is very important to me.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

2

0

love this bar

HT-A7000 11 September 2023 by tricky4511 (United Kingdom)

great immersive sound its only when you turn it off you realize how good the sound is.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

2

2

0

Great Soundbar

HT-A7000//M1SP1 09 September 2023 by ChingParty (Singapore) Verified Purchaser Verified

I bought the A7000 and the SW5 about a month ago. Super easy to use and the quality of the sound is first class, be it playing music or Nefix.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

0

Great system

HTA7000 23 August 2023 by Bob19702000 (USA) Verified Purchaser Verified

Had this system for a month and really love the sounds.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
23 August 2023

Hi Bob19702000, Thank you very much on sharing your experience and we are very glad to hear you are enjoying your HT-A7000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin

0

Sony's finest Soundbar - Great for Movies

HT-A7000 21 August 2023 by Camcsj (United Kingdom)

I have had the Soundbar for a couple of days now and so far, I am very impressed. It is expensive, but you are awarded with great sound and feature proof option you could want. I have it hooked up to a Sony KD-55XF9005 (also great!!). I purchased this for TV content and movies as primary and as a music source secondary. The Soundbar reproduces excellent sound stage. The bass is very good for a Soundbar, but if you are looking for low end bass, then opt for a Sony wireless sub. For my ears, I would say the sound is tuned for TV content and movies. Music is very good with plenty of volume and bass. I only wished Sony provided sound adjustments, such as a graphic EQ or simple bass and treble options, as this would allow you to fine tune the sound. I drive my music using Amazon Music via Bluetooth LDAC and its very good indeed, and this way allows me to fine tune the bass and treble within the Amazon Music app. I hope Sony are able though to add some form of an customisable EQ with an update. Another fine product from Sony.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

The best all in one Soundbar on the market

HT-A7000 17 August 2023 by Spiceboy71 (United Kingdom)

I read all the reviews and had pretty much made up my mind that this was the best all in one Soundbar on the market but this feeling was confirmed when I visited to a local Currys store to listen to this product and also the two models down from this one.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

0

0

Great Soundbar

HTA7000 02 August 2023 by Dusty6180 (USA) Verified Purchaser Verified

I bought the Sony HT-A7000 soundbar and Sony SA-SW3 subwoofer to pair with a new Sony XR-A80K tv panel. As hoped, all three components paired with each other (Best Buy Geek Squad setup). The the entire system looks and sounds great! I did not wall mount the soundbar based on installers recommendation. I have read that the mounts don’t lineup with the wall studs. The 7000 soundbar is heavy. All and all, I’m happy with the setup.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
03 August 2023

Hi Dusty6180,

That's amazing! We are extremely pleased to know your satisfaction with the incredible sound quality & superb performance of the HT-A7000 with the SA-SW3 wireless subwoofer, especially when paired with our BRAVIA XR A80K OLED TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio system's performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

0

Awesome Sound but stopped working after 1 year

HTA7000 12 July 2023 by B Anderson (USA) Verified Purchaser Verified

Great Sound, Paired with subwoofer and wireless rear speakers for full surround. Unfortunately it stopped working 2 months after the 1 year warranty ran out. Wasn't even used that much. Stuck on Hello screen, spent $1100 now have to pay $125 plus shipping and any repair costs. Sounds like a common occurrence for the item. No concessions from Sony, didn't seem to care even.

Sound Quality

Excellent

Performance

Poor

Features

Excellent

Design

Excellent

Ease of Use

Excellent

5

1

Response From Sony North America Customer Support
13 July 2023

Hi B Anderson,

Thanks for sharing your review and experience with the HTA7000. We're glad that you like the sound quality of the soundbar. It's unfortunate that the unit is no longer working. This isn't normally the case with the HTA7000. We would like to know more about what happened and review your file. Please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:

Sincerely,
-Ralph

0

Real Sound

HT-A7000 05 July 2023 by Carpet Man (United Kingdom)

The sound from this product is exceptional with the sub woofer and rear speakers. A really great sound system. You have a very pleased customer here!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Amazing spatial sound!

HTA7000 28 June 2023 by Salcat718 (USA) Verified Purchaser Verified

Amazing 360 degree spatial sound, once you do the soundbar’s sound field optimization. Adding the optional speakers makes it even more realistic. A must buy!

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
01 July 2023

Thanks for the 5-star rating, Salcat718! We're glad that you are impressed with the sound quality of the speaker. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig

0

New soundbar

HTA7000 28 June 2023 by Florida Keys Bob (USA) Verified Purchaser Verified

Had a Bose soundbar. Difficult to understand voices in my new home with vaulted ceilings. This new Sony makes me feel like I’m right in the middle of their conversation. Live it!

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
29 June 2023

Hi Florida Keys Bob, Thank you very much on sharing your experience and we are very glad to hear you are enjoying your HT-A7000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin

0

Hta7000

HT-A7000 28 June 2023 by And001 (United Kingdom)

Wow brilliant soundbar 2 days later add subwoofer and takes it to the next level. Music is just as as good.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Brilliant!

HT-A7000 26 June 2023 by Brinsley (United Kingdom)

I tried a cheaper soundbar (not a Sony) but wasn’t totally happy with the sound. As with most things you get what you pay for, and I cannot exaggerate what a difference this soundbar has made to my enjoyment in watching TV and listening to my record collection via Airplay, Bluetooth or USB. The quality of sound is phenomenal especially when using the ‘immersive’ function. I don’t play loud music as I’ve got neighbours but I don’t have to in order to enjoy every little nuance of sound coming from this soundbar. Yes, it’s not cheap, but worth every penny. Great for a small room or a large hall. Well done Sony.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

5

3

0

On its own great, with extra speakers awesome!

HT-A7000 22 June 2023 by Charlie49 (United Kingdom)

Bought this about a month ago. Best SoundBar I have ever owned, on its own great for watching TV shows and say MP4 movies on a USB drive. Add rear wireless speakers and a sub-woofer then it is awesome for watching/listening to Blu-Ray movies! Also like the centre speaker output option, which has prompted me to replace my TV with a compatible Sony BRAVIA TV.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Great build and sound

HT-A7000//M1SP1 08 June 2023 by Sraman10 (Malaysia) Verified Purchaser Verified

Bought the soundbar 1 month ago and am very happy with the sound performance.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Stupendous

HT-A7000//M1SP1 02 June 2023  (Malaysia) Verified Purchaser Verified

I've never been happier and more excited with the new soundbar and the dedicated subwoofer it's just mind blowing. Looking forward for the rear speakers soon .

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Very Good. Just one issue.

HT-A7000 22 May 2023 by MUTLEY57 (United Kingdom)

Very good but does not sync with the Bravia Sync Control menu as it is shaded out the device is listed but won't sync.

Sound Quality

Good

Design

Excellent

Ease of Use

Average

3

3

Response From Sony Support Team
24 May 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your HT-A7000, yet, we're sorry to hear that you're not able to sync with Bravia sync control.
Could you try to follow the instructions here o operate the system by interlocking with a TV using Bravia Sync if the connected TV is Sony: https://bit.ly/3OyKJ9d
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

A Great Soundbar.

HT-A7000 19 May 2023 by Richardthefirst (United Kingdom)

After being underwhelmed by previous sub/soundbars, I followed the reviews and went for this all in one. Simple set up and great bass make this large soundbar worth every penny. Crisp and clear with sound settings that are really noticeable. Dolby Atmos has yet to be experienced fully, as suitable media is still not easy to find.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

1

0

Poor instructions

HT-A7000 10 May 2023 by Kevboy (United Kingdom)

I have just bought this and am really struggling with what cables go into the sound bar and Tv which is top of the range Sony XR but the manual and instructions are confusing and I cant get the unit to power up its a pity they didnt colour code the ports and cable ends as I will have to get a tech guy out to solve it as I have no sound!

Sound Quality

Poor

Design

Excellent

Ease of Use

Poor

6

11

Response From Sony support team
12 May 2023

Hi Kevboy,

Thank you for your feedback.
We're sorry to learn that you didn't find the supplied instructions helpful.
Since we're adopting the "Road to Zero" waste initiative, we try to minimize our printed paper waste. However, we provide all the needed manuals online, also available for download which you can find here: https://bit.ly/3I1si9a
The startup guide will help you find the best way to connect both devices: https://bit.ly/44RWXj4
If you're still in need of further assistance, don't hesitate to contact us using the details here: https://bit.ly/3M2Caka

Hana @Sony support UK

0

Solid construction, immersive audio experience

HT-A7000//M1SP1 06 May 2023 by MervLee (Malaysia) Verified Purchaser Verified

I got this a month ago. Am now enjoying all the new and old programs with a different sensory experience. Immersion of sound, from a neat and solidly built bar, minus all the finagling of cables and such. Loving it!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Good sound quality

HT-A7000//M1SP1 28 April 2023 by Ayukama (Malaysia) Verified Purchaser Verified

I bought this soundbar few weeks ago.. I'm added sw3 subwoofer to give more bass power. Overall im very saisfied with my setup.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Not easy to set up

HT-A7000 26 April 2023 by Hooflungdung (United Kingdom)

Difficult to set up if you don't have a Sony TV Spacial? Not really. Looks like rear speaker are due which is pretty awful when you look at the price

Sound Quality

Fair

Design

Average

Ease of Use

Average

1

4

Response From Sony Support Team
28 April 2023

Hi,

Thank you for your review.
We're sorry to hear that you're facing difficulties with setting up your HT-A7000.
You can check this link for the instructions of setting up the device with a TV: https://bit.ly/3L7pSqk
Having read your feedback about the rear speakers, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Omnia @Sony Support UK

0

SA-RS5 Wireless Surround Speakers

HT-A7000//M1SP1 25 April 2023 by Nick N (Singapore) Verified Purchaser Verified

Very well built and easy to setup along with my A-7000 Soundbar. Sound great which makes watching movies much more immersive. However, I have to set the Sound Setting to prioritise “Connection” instead of “Sound Quality” in order to get a stable wireless connection without dropouts. Otherwise I didn’t find any compromise in sound nonetheless. My only wish is that it doesn’t comes with built in battery so as to lower the cost and longevity.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

0

0

0

Excellent performance

HT-A7000//M1SP1 04 April 2023 by Barry21 (Malaysia) Verified Purchaser Verified

I bought this together with my OLED tv and put it in one of my homestay and my customers are in love with it

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fantastic soundbar.

HT-A7000 20 March 2023 by Philbev81 (United Kingdom)

After researching soundbars, having always had Sony Tv's this soundbar was a no brainer. Sound was instantly fantastic. Clear dialogue and sound felt all around the room. Just waiting for rear speakers to enhance it further. Look no further than this sound bar you won't be disappointed. Also major shout out to Roy in the shop for running a demo on different bars.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

10

2

0

Great sound but let down by Mobile App

HT-A7000//M1SP1 20 March 2023 by Fatfilms (Singapore) Verified Purchaser Verified

This is Sony's flagship soundbar and produces the best 7.1.2 sound I have heard from a soundbar. Atmos movie soundtracks from Netflix & Disney+ films are great. The bass produced by this unit is sufficient that you do not need to buy its companion subwoofer. Playing music tracks from Spotify are a treat too using the Standard or Music modes. Unfortunately, this soundbar is let down by the Mobile Companion App, Music Center. Unlike Sonos or Audio Pro app from my other audio streaming devices, this Sony app does not have native TuneIn Radio built-in. It relies on your mobile having TuneIn app and then, Chromecast from it. You will be subjected to your TuneIn app's unwanted advertisements and frequently, the TuneIn Chromecast will stop playing on its own and you have to manually restart it to play your radio station. This sucks!

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

0

not bad sound bar

HT-A7000//M1SP1 27 February 2023 by leong22 (Malaysia) Verified Purchaser Verified

but the woofer sw5,There have been two abnormal connection failures. I still don’t know the reason, and I haven’t gone back to report this problem to the merchant.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Sound - Best Used With A Sub & Surrounds

HT-A7000 22 February 2023 by KendalTommy (United Kingdom)

On its own, this is one of the best sound bars you can buy today. It's not the cheapest, but the sound is far superior to similar products offered by rivals (I'm looking at you Sonos and Bose!). Where it really comes to life is when surround speakers are added and the full 360 surround is enabled. Unlike other rivals that ask you to walk around the room waving your phone to configure the levels, Sony have included microphones in the speakers so set up really is simple. Yes, Sony claims there's a built in subwoofer, and yes it's fine. But if you really want your walls to rattle when Tom Cruise is flying around in Top Gun, you'll need the dedicated sub. Skip the small one as you'll regret it. The bigger sub is a fantastic partnership with the sound bar and whilst it'll empty your bank account, you won't regret it. The sub tends to walk around the room during bass heavy movies, so get ready to find a way of keeping it secure. The only problem I've experienced is that the rear speakers sometime disconnect from the sound bar and I have to manually reconnect them. Much has been written about this in forums and I hope it's a simple software update. The phone app is OK, but not as nice as the Sonos one. Finally, it would be really nice if Sony allowed me to tweak the bass and treble. I'm sure there's a really complicated algorithm that's taking care of this, but everyone has slight different preferences in sound.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

6

0

0

Great soundbar

HTA7000 14 February 2023 by Kendoll (USA) Verified Purchaser Verified

I bought this a few months ago and I’m so glad I chose this one. Sound is great with the additional sub woofer. The only thing I don’t like is the display is too dim to show in daylight. Works ok at night.

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Good

4

0

Response From Sony North America Customer Support
18 February 2023

Hi Kendoll,

Thank you for sharing your 5-star review and experience with the HTA7000. We're thrilled that you are enjoying the sound quality of the soundbar. You also made the right choice in adding the optional subwoofer. Your feedback about the display panel is greatly appreciated. You do have the option to adjust the brightness of the display panel by using the supplied soundbar remote. For more information, please refer to this link:

https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070953.html

We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.

In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.

Thank you for choosing Sony!

-Ralph

0

Great Sound, Superb Quality and Powerful Surround

HT-A7000//M1SP1 13 February 2023 by Azlina (Malaysia) Verified Purchaser Verified

Amazing My New Purchased HT-A7000, was ever ever Great Sound Quality and Most Powerful Surround.. TQ Sony..

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

The best sound bar I have ever had

HT-A7000 27 January 2023 by Andy fish (United Kingdom)

This sound bar is good, even better with rear speaker s

Sound Quality

Good

Design

Good

Ease of Use

Excellent

2

6

Response From Sony Support Team
30 January 2023

Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony HT-A7000 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK

0

My HT-A7000

HT-A7000 23 January 2023 by Auseklis (United Kingdom)

There is the problem with this HT-A7000. When it is standing in front of TV XR-77A80K, the remote control does not working good. Because HT-A700 is in front of the TV console sensor. It's a bit too high, but it's no longer possible to raise TV legs higher, they are in the highest position.

Sound Quality

Good

Design

Good

Ease of Use

Good

1

9

Response From Sony support team
25 January 2023

Hi Auseklis,

Thank you for your feedback.
We're sorry to learn that your remote doesn't work properly.
We recommend enabling the IR repeater on your soundbar to avoid this issue, as described here: http://bit.ly/3XVObMJ.
If you need any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

Very Pleased

HT-A7000 16 January 2023 by Gooner 62 (United Kingdom)

Spent a long time looking at different reviews and listening to instore demos before buying this product. Have Now attached it to the wall and the sound for Movies, Music and Normal TV is really good. We have also purchased the SW5 Sub and surround speakers which have added a lot of depth to the listening pleasure. Bluetooth connectivity was also really easy. Only Gripe we had and this will not affect many people is that if you use the Optical Lead on the soundbar, you then cannot use the TV as the Centre speaker .

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

3

0

great sound bar

HT-A7000 16 January 2023 by sonybug (United Kingdom)

this bar has a great sound quality, but i enhanced it with the subwoofer, will be getting the rear speakers next

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

2

0

Great

HT-A7000//M1SP1 16 January 2023 by Machida (Singapore) Verified Purchaser Verified

I bought this last month, great sound. I satisfied

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Sound is impeccable!

HT-A7000 14 January 2023 by RyanWatto (United Kingdom)

Had this Soundbar for about 3 weeks now and I am not disappointed. The sound this product produces is second to none. The best you can get in this price range. Simply brilliant.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

2

0

Fantastic sound .

HT-A7000//M1SP1 14 January 2023 by Pung 1960 (Singapore) Verified Purchaser Verified

Bought 24.12.2022 and happy have it when on the sound bar.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

.

HT-A7000 08 January 2023 by Jaroslav 001 (United Kingdom)

I just bought it today, and I'm glad I have it ...

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Connection Not Stable

HT-A7000//M1SP1 27 December 2022 by JW Wong (Malaysia) Verified Purchaser Verified

I bought few weeks ago, Connection thru eARC to my 8500G Sony TV got issue, not stable. Called Customer service also can not settle the problem.

Sound Quality

Average

Design

Good

Ease of Use

Fair

0

0

0

Great Brand Name But Sad Performance

HTA7000 23 December 2022 by Kendrick89 (USA) Verified Purchaser Verified

I bought the Sony HT-A7000 a months ago and wanted to get a real feel for it, sadly it has disappointed. I bought the optional SA-SW5 Subwoofer and it gave out on me, stopped working so I reluctantly bought another one. The Dolby ATMOS experience is as promised and was really shocked after all the reviews on YouTube stated it was a wonderful feature that Sony nearly perfected. Next major gripe is the supposed HDMI 2.1 outputs, I have my PlayStation 5 connected to it and when verify video resolution it’s only displaying 4K at 60Hz not the 120Hz as advertised and features such as Variable Refresh Rate(VRR), Auto Low Latency Mode (ALLM) aren’t available. These features work only when I plug the PlayStation directly into the TV’s HDMI 3/4. ( My television is the Sony A90J). Sony fix your interoperability issues. There is no reason why my Sony PlayStation 5 connected to my Sony flagship soundbar that is connected to 2021 flagship television should be experiencing these issues.

Sound Quality

Average

Performance

Poor

Features

Poor

Design

Excellent

Ease of Use

Good

1

2

Response From Sony North America Customer Support
23 December 2022

Hi Kendrick89,
Thank you for reaching out to us and we do apologize for the inconvenience. This is definitely not the experience we want you to have with our products. Allow us to help troubleshoot the problem.

We are sorry but the soundbar is incapable of passthrough for both VRR and ALLM. To get the most out of the HDMI2.1 standard features such as 4K 120hz, VRR, and ALLM, you need connect your PlayStation 5 to HDMI 3 or 4 port of your A90J TV. Please make sure to use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. To display 4K 120 Hz picture, an Ultra High Speed HDMI Cable that supports 48 Gbps is required.

If you connect a video game console that supports 4K 120 Hz video output, set to [Enhanced format (4K120, 8K)].
If you connect a video game console that supports VRR, set to [Enhanced format (VRR)].

You may find these article links below helpful about your TV and soundbar:

" 4K HDR: Experience high quality picture with your 4K TV ":
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00245141

" Tailor your home theater sound experience with the HT-A7000 Dolby Atmos Soundbars ":
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a7000/articles/00283232

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris

0

So Close To Perfect

HT-A7000 10 December 2022 by Amber57 (United Kingdom)

Great sounding soundbar with some good features but not perfect. Can't believe there is NO ALLM or VVR support. If this had ALLM and VRR support would be best in `class hands down!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

2

0

Ease of use

HT-A7000 21 November 2022 by Amanda Jayne (United Kingdom)

Only had it a short time but so far impressed added the sw5 sub and sa rs5 rears for full experience.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Great Clear Sound Quality

HT-A7000//M1SP1 02 November 2022 by Alistair68 (Malaysia) Verified Purchaser Verified

I bought it less than 3 weeks ago, very satisfied with its sound quality and performance bundled with Subwoofer SA SW5 and Rear Surround Speakers SA RS5 to give a whole theaterical feeling.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Solid sound

HT-A7000//M1SP1 19 October 2022 by WeLoveMovies (Malaysia) Verified Purchaser Verified

The A7000 is matched with the SW3. Due to lack of space, I do not have the rear speakers. It delivers clear sound and vocals and the SW3 provides the support when required. Channel distinction is not as definite as I thought it would be. Because of this, the Atmos effect is not discernible. This may be because of the room environment. The walls have acoustic wallpaper and on one side is a full-length curtain. These sound dampening surfaces may be the problem.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent Soundbar

HT-A7000 14 October 2022 by Oyodi (United Kingdom)

Great sounding soundbar especially when it's used with the optional subwoofer

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Awesome sound and performance

HT-A7000 08 October 2022 by Oldmangamer (United Kingdom)

I bought the sound bar to go with my Sony A95 TV, goes so well with the TV, dolby atmos performs brilliantly.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Good soundbar but lot of room for improvement

HT-A7000//M1SP1 29 September 2022 by Adif (Malaysia) Verified Purchaser Verified

I bought this soundbar around 2 months ago. Pros: good dolby sound quality, great features along with my A90J, easy installation and configuration Cons: expansive, lack of base, upfiring speaker just cover with fabric like cover,

Sound Quality

Good

Design

Average

Ease of Use

Excellent

0

0

0

15 minute tease then off to warranty

HTA7000 28 September 2022 by Rabbo (USA)

Decided to splurge and purchase the system to compliment my new Sony TV. Unboxed sounds bar and sub, set it up, maybe worked for 15 minute, was prompton to update software, update timed out, unit bricked itself with hello stuck on the display and completely unresponsive. Talk to customer support, attempted a factory reset with no success and was instructed to ship to warranty center. Also I believe but I can't confirm since unit stopped working the sub was popping. Very upsetting considering the high price tag. I hope this thing is not a lemon in the future, at the moment I'm thinking I should have just asked for a refund. On a bright note, the A90J has been great

Sound Quality

Fair

Performance

Poor

Design

Good

Ease of Use

Good

3

5

Response From Sony North America Customer Support
29 September 2022

Hi Rabbo,

Thank you for your review. While we are glad that you are satisfied with the superb performance of your MASTER Series OLED BRAVIA XR A90J, we are so sorry about what happened to your HT-A7000. This is definitely not the experience we wanted you to have. We want to make sure you’re taken care of and update you with your warranty claim. We also want to check your issue with the subwoofer. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Case Number:
Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

Thank you for letting us help assist you.

Sincerely,

Romeo
Sony Social Support

0

Great Sound bar but NO Ethernet port.

HTA7000 26 September 2022 by Skaarjface (USA) Verified Purchaser Verified

I have had several very expensive AVRs from brands such as Sony, Onkyo, and Denon with speakers from Sony, Bose, and Def tech over the years with wires running around the floor. The HT-A7000 with surround speakers and sub does sound better than any of the other setups I have had and cost about the same with the bonus of true wireless surround speakers. The sound bar has a pretty decent GUI to navigate onscreen although not as robust as my previous AVRs. It also has fantastic sound calibration setup software compared to Audyssey and without the use of a wired microphone. If you are looking for a sound bar with 2 Hdmi 2.1 inputs that supports Dolby Vision and has true wireless rear up firing speakers that can run off internal batteries this is as of right now the only option I know about. If you do not need the above options you might be better off spending less on another brand. I purchased the HT-A7000 sound bar, SA-RS5 rear speakers, and the SA-SW5 sub together with a discounted price of $2,299.97. A month later after intense testing I am still very happy with the purchase. If you plan to only stream movies you will probably be disappointed with what the major streaming services call Dolby Atmos. I would not recommend spending this much on a sound bar to stream movies. Do yourself a favor and get a 4k blu ray player. There is a huge difference in sound quality when using a 4K Ultra-HD Blu-ray Disc player vs streaming especially on 4K movies that use Dolby Atmos or DTS:X. I tested the sound bar without the surrounds and sub and it does a fantastic job with virtual surround by itself if you sit no more the 7 feet from it. Any further than 8 feet you will definitely want to add rear surrounds and a sub. The dialogue is loud and clear and the surrounds do a fantastic job of only producing sound that should be in the rear. The sub fills my 15’X18’ living room with massive bass. There is NO Ethernet port and you must use wifi or usb to update the firmware and cast music to the bar. (Negative one star for whoever at Sony didn’t believe this MSRP of $1400 sound bar didn’t need an Ethernet port)

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

2

0

Response From Sony North America Customer Support
27 September 2022

Hi Skaarjface,

The HT-A7000 has built-in Wi-Fi. You can connect to the Internet with built-in Wi-Fi and stream music from devices on your home network. To update the software, please refer to this link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070966.html

The HT-A7000 is almost ready to go straight out of the box. Simply plug it in, connect to your TV using the HDMI eARC connection and power on. With USB, optical and analogue audio in as well as HDMI in and out (eARC), and S-CENTER OUT for compatible BRAVIA models, you have all the connections you need to enjoy a breathtaking surround sound experience.

Thanks for choosing Sony!

0

Full of features

HT-A7000 23 September 2022 by CarSch (United Kingdom)

The Sound is realy good for such a small case. Also the neatly integration of ALEXA, Airplay and Cast convinced. The 360 Spatial Sound astonished. For the full bass I will try the big 300 W subwoofer in the near future.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

2