759

4.2 based on 759 customer reviews

457
147
60
32
63
Performance

Good

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Great picture quality but Dolby Vision needs work!

UBP-X700 26 September 2018 by nabeelsheikh (United Kingdom) Verified Purchaser Verified

Bought this a few weeks ago with the updated firmware that supports Dolby Vision. Overall great image quality. The set is a bit basic in bulid and much smaller that the UBP-X800 with no digital display or screen on the set. However one huge advatange is that with a firmware update it supports Dolby Vision. This is, however SEVERELY hampered - unfortunately, the unit does not auto-switch when you play a Dolby Vision disc which means that a) the switching has to be done manually from the menu and b) if you don’t know a disc has Dolby Vision and you don't therefore activate it in the menu, you miss out on the benefits (it can be quite difficult to see on Blu Ray discs whether a Dolby Vision signal is included) Sony - this could be an excellent product... please come up with a firmware update that auto-switches Dolby Vision on when it detects a Dolby Vision signal!!

Picture Quality

Excellent

Features

Good

Design

Good

Ease of Use

Good

16

0

Most Helpful Critical
0

NEEDS HDR AUTO SWITCHING

UBP-X700 28 November 2018 by Isaac112345678 (USA)

I love my x700 player. The picture quality on Dolby Vision titles is AMAZING; however, the Dolby Vision feature must be manually switched off for non Dolby Vison titles (HDR 10 or non HDR video), and back on for the Dolby Vision titles. If turned on the Dolby Vision feature with a non Dolby Vision movie, the picture does not look its best. Some movies with Dolby Vision don't even show on the box if the movie is in Dolby Vision (so I don't know if I should turn the feature on or off). Sony NEEDS to in the future update its filmware so the x700 can detect when a blur ray is playing a non hdr image, an hdr 10 image, and a Dolby vision image.

Picture Quality

Excellent

Features

Excellent

Design

Average

Ease of Use

Average

9

0

759 Customer Reviews

0

Struggles to play 4K discs

UBP-X700 13 November 2024 by Dan79UK (United Kingdom)

Plays Blu Rays fine but half of the 4K discs I have tried freeze during playback between 30-60 minutes in. Have cleaned discs, made sure software is updated, reset the player and unplugged and restarted many times to no effect. I can see that this is a common problem from reviews.

Performance

Poor

0

0

Response From Sony Support Team
16 November 2024

Hey,
Thank you for your feedback.

We're sorry to hear about the issue that you're facing with your UBP-X700.

This is not the norm, as we strive to deliver the best quality possible. Please contact us with more details about the issue using this link: https://cutt.ly/heoRCkdW

Also, make sure to check that everything is connected firmly.

Maryam @Sony Support UK

0

GREAT PICTURE!!! GREAT PRICE!!!

UBP-X700 13 November 2024  (USA) Verified Purchaser Verified

Approx. 8 years ago I purchased a SONY 65" 4K BRAVIA TV. It always had a good picture but I hadn't purchased a 4K Blue Ray player until now. I put a 4K movie in and the picture is amazing. So crisp and clear. At $159.00, it's a steal!

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
14 November 2024

Hi Michael Lachance,

You made the right choice! We're thrilled that you are enjoying the picture quality of the 4K player. Thank you for choosing Sony!

-Ralph

0

Great video/audio BUT LIMITED STREAMING CONTENT

UBP-X700 06 November 2024 by MarkFromNC (USA) Verified Purchaser Verified

Audio and video from VERY LIMITED STREAMING CONTENT, Blu-ray Disc (BD) and Ultra HD BD is very good. Don't plan on using this as your only streaming device and/or hook it up to a smart tv because number of apps available on UBP-X700 is VERY LIMITED. Please see photo "All Apps" available and yes I did software update on UBP-X700 before I took this picture on 11/06/2024.

Performance

Excellent

Features

Average

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
07 November 2024

Hi MarkFromNC, Thank you for your feedback on the UBP-X700. We're glad you're enjoying the excellent picture and sound quality of this player.
Regarding the streaming capabilities, it is true that the UBP-X700 has a limited selection of pre-installed apps. While it does support popular streaming services like Netflix, YouTube, and Amazon Prime Video, it may not offer the extensive range of apps found on dedicated streaming devices or smart TVs. We recommend using the UBP-X700 primarily for its excellent disc playback capabilities and considering a dedicated streaming device if you require a broader selection of streaming apps. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam

0

Great except...

UBP-X700 01 November 2024 by B Home (United Kingdom)

Disappointing ... BBC have dropped support for the iplayer app.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Blu ray 4k player

UBP-X700 11 October 2024  (United Kingdom)

I bought this in August and generally very happy. One thing which would improve it is if it could connect to the net to retrieve track listings when playing an audio CD. Apart from this, it's very good.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony Support Team
13 October 2024

Hey,
Thank you for your feedback.

We're glad to hear that you're enjoying your UBP-X700 and hope you continue to enjoy it for years to come.

We highly appreciate your valued feedback; we are always delighted to hear from our customers and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Maryam @Sony Support UK

0

BD-J4500..

UBP-X700 25 September 2024 by Tigerog (United Kingdom)

I've upgraded to a Sony 4K Ultra HD Blu-ray Player form my previous Samsung Blu-ray/DVD Player and wow what a difference... amazing colour and much better sound. Easy to install with options.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Excellent 4K Ultra HD Blu-ray Player

UBP-X700/BM2SP6 20 September 2024 by YXWG (Malaysia) Verified Purchaser Verified

Bought more than a month ago.. Had been playing DVD or USB on the player almost everyday, very easy and convenient to set up with excellent sound & high quality HD video picture. Very satisfy with this Sony product..

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Does not play 3D

UBP-X700 13 September 2024 by markva44 (United Kingdom)

I spoke to support to verify this player will work on my new 65" OLED 4K TV. The advisor on the chat said yes, I went back on the chat at Sony support and asked the same question, the other operator said yes it will play 3D films on your new TV. It arrived, I set it up followed all instructions and quess qhat NO it will not play Blu ray 3D films. I arranged a return. I spoke to Richer sounds where I bought my new TV from a few days ago, they said there is no way it will play 3D blu ray films. I should of asked Richer sounds first before I wasted my time and money on this useless product.

Performance

Poor

Design

Average

Ease of Use

Poor

0

0

Response From Sony Support
17 September 2024

Hi markva44,

Thank you for your review.
We're sorry to learn about your issue with your Sony UBP-X700. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Furthermore, we have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Michael @Sony Support UK

0

Compact. Ease of use and setup.

UBP-X700/BM2SP6 09 September 2024 by Steven SK (Singapore) Verified Purchaser Verified

Used it for a month and I'm satisfied with its video and audio quality. It's a value for money product.

Performance

Good

Design

Good

Ease of Use

Good

0

0

0

Good Buy

UBP-X700 05 September 2024 by Roseworth2 (United Kingdom)

I bought this three weeks ago and so far I am happy with it.

Performance

Good

Design

Good

Ease of Use

Good

1

0

Response From Sony Support
07 September 2024

Hi Roseworth2,

Thank you for your review.
We're glad to hear that you're enjoying your Sony UBP-X700, and hope you continue to enjoy it for years to come.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Michael @ Sony Support UK

0

Good HD Blu-ray Player

UBP-X700 31 July 2024 by NickandName (United Kingdom)

We purchased this HD Blu-ray player to replace our older player that had stopped working. Very pleased with the purchase, easy set up and easy controls

Performance

Excellent

Ease of Use

Good

0

0

0

Working good!

UBP-X700/BM2SP6 17 July 2024 by SAMMARC (Singapore) Verified Purchaser Verified

Had this player for than a month now and it's working good as expected for Bluray and DvD. It was also featured for good quality audio from CD but I find it not comparable to standalone Hifi CD players.

Performance

Good

Design

Excellent

Ease of Use

Average

0

1

0

Compact size Blu-ray player

UBP-X700/BM2SP6 24 June 2024 by Sonyboy02 (Singapore) Verified Purchaser Verified

I bought this player 2 weeks ago to replaced my old sony Blu-ray player..My first thoughs was this set is made in Malaysia, & the Power supply is built externally. there might be a issue it you're using some extention power socket. Overall the player perform as expected, it dose plays 3D blu-ray title but nowsday sadly there's no 3D spec support. The nafty Remote that comes with it could operate other makes basic TV functions with some setting.That's a very useful feature. I haven't tried any 4K Ultra Blu-ray discs yet. but I'm happy so far that it plays my old BR & DVDs even if there's some scratches on them.

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

2

0

Second one I own: great UHD Blu-ray player

UBP-X700 25 April 2024 by DickyG (United Kingdom)

I have owned one of these for over 5 years already, so having searched the market for a cheap but decent Blu-ray player to replace a 22-year-old home cinema system and finding not much worth having for a reasonable price, I chose a second UBP-X700 from Sony. Although the apps available on the player are limited, it does provide Youtube which the kids like and to be honest, smart TVs and other devices provide these. Perfomance-wise, the picture is fantastic and it handles all formats and codecs you would want. Obviously 4K and HD Blu-ray discs have a pin-sharp picture, but this player also does a very good job of upscaling SD content from standard DVDs. It's very easy to use and the menus are intuitive with reasonable descriptions for the functions in each sub-menu. Definitely a great Blu-ray player for anyone wanting a feature-rich device with good performance at a sensible price.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

3

0

My first 4K disc player (besides my PS5) for movie

UBP-X700/BM SP6 27 March 2024  (Malaysia) Verified Purchaser Verified

With 2 HDMI output, great. Simple GUI for playback function and easy to use icon tiles. Remote control abit small for big hand. Performed above expectation, output is excellent despite my old 4K Xiaomi 75'TV without HDR feature.... Because of this, i am going to take a new 4K TV likely with Sony for more synchronisation of user experience and able to explore the full feautures.

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

2

0

Still great for Blu-rays, but No Streaming Apps

UBPX700 03 March 2024 by Brianfos (USA) Verified Purchaser Verified

This 4K Blu-ray player plays all of my discs well, which is a basic requirement, but I also used it to stream from online sources. Sony's update today removed every single streaming app that is not part of its basic set (which is also reduced). I used to use this player to stream YouTube, but even this mainstay streaming app was removed. Come on, man! How can you possibly advertise support for streaming apps, which used to be over 100 but now is 0?

Performance

Average

Features

Poor

Design

Average

Ease of Use

Average

2

5

0

Issues playing 4K UHD Discs

UBP-X700 01 March 2024 by TeaDrinker67 (United Kingdom)

I have owned the player for around 3 months. No issues playing CDs, DVDs or Blu-Rays. As others have reported the player has issues playing 4K UHD discs reliably. A number of discs have either skipped or frozen when watching normally around the 1 hour 50 minute mark. When frozen the player has to be powered off and back on. I suspect the player is having issues changing disc layers.

Performance

Poor

Design

Good

Ease of Use

Fair

7

4

Response From Sony Support Team
06 March 2024

Hi,
Thank you for your review.

We're sorry to hear that your UBP-X700 freezes while playing discs sometimes.
Could you try the below steps and try again:
-Disconnect the device from the mains for 1–2 minutes, then plug it back again.
-Make sure that the device is up-to-date: https://cutt.ly/Pw1aBGRE
-Try to test different discs and check if the same thing will happen or not.
-Reset the device from the steps here (Pg. 24): https://cutt.ly/Qw1aNT5X

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Bought 11/2022 broke today 2/20/24

UBPX700 21 February 2024 by movieman1981 (USA) Verified Purchaser Verified

Not turning on anymore . Of course they won't replace

Performance

Poor

Features

Poor

Design

Poor

Ease of Use

Excellent

0

4

0

Almost….not plug and play

UBP-X700 22 January 2024 by Cakedestroyer (United Kingdom)

I bought this to complement my Sony home cinema kit. Bravia TV, soundbar, sub woofer etc. The UHD 4K discs kept freezing and I couldn’t understand why. An internet search revealed that the Blu-ray player was sending the TV a 4K signal and the TV was then trying to upscale that to 4K too! A YouTube video later and I changed couple of settings on the Blu-ray player ; I have had trouble free viewing ever since. Well, I had a new 4K Blu-ray Disc that had a fingerprint on it and the disc froze. A soft wipe with a microfibre cloth to remove the fingerprint and everything played perfectly. Very happy with the player now the settings have been changed but you may need to do the same to stop it freezing when playing 4K Blu-ray Discs. I have docked the player one star from the score because it was not plug and play when connected to my other Sony kit.

Performance

Good

Design

Excellent

Ease of Use

Average

3

4

Response From Sony support team
24 January 2024

Hi Cakedestroyer,

Thank you for your feedback.
We're glad to hear that you're enjoying your player.
We hope you will continue to enjoy it for many more years to come!
Regarding the settings, it's expected to adjust the setting to match the content/device that you're using.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

A new path ahead?

UBP-X700/BM2SP6 20 January 2024 by BigLibrary (Malaysia) Verified Purchaser Verified

The truth? Product promises to provide all-playability but it only applies to Discs that have “0” code. Discs that have codes other than this, 1,2,3,4 etc or A, B, C etc cannot be played. While I’m happy for the development to resolve the awful mistakes of regional coding, I’m sad to have to be careful with my collection.

Performance

Good

Design

Average

Ease of Use

Average

0

4

0

Great features with quality video

UBP-X700/BM2SP6 12 January 2024 by Hoyk (Singapore) Verified Purchaser Verified

I bought this product a few weeks ago. I’m satisfied with with features and quality of images and video produced. Easy to use & nice product. Value for money. Highly recommended.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

3

0

Great player with good picture and best sound!

UBP-X700/BM SP6 29 December 2023 by Henry 61 (Malaysia) Verified Purchaser Verified

I bought this 3 weeks ago! Good and cheap Sony 4K ultra HD Blu-ray player! No regrets!

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

3

0

Big Bang For Bucks

UBP-X700 19 December 2023 by Betanski (United Kingdom)

I purchased this player predominantly for SACD playback & it reproduces that sound perfectly. Blu-ray & DVD playback is fine too. Unfortunately the on board apps are limited in selection but, despite this, the player is great value for money.

Performance

Good

Design

Good

Ease of Use

Good

0

11

0

Astonishing

UBP-X700 17 December 2023 by AAlun56 (United Kingdom)

Bought this to accompany a new Bravia OLED TV - I’m genuinely astonished by the detail & quality of image it manages to squeeze out of ‘ordinary’ (i.e. not UHD, not Blu-Ray) DVDs. Really wasn’t expecting the upscaling to be so clever or subtle.

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

11

0

Good 4k UHD Blu Ray Player

UBP-X700/BM2SP6 16 December 2023 by YH1990 (Singapore) Verified Purchaser Verified

Have gotten this for Christmas and it function well as a 4k uhd player!

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

8

0

No so Good

UBPX700 16 December 2023 by Earl6 (USA) Verified Purchaser Verified

I got this a week a go and could not play any DVDs all the way through. Close to the end it would lock up. Tried 34 new movies and several one I've had for awhile. Sent back for refund

Performance

Poor

Features

Excellent

Design

Excellent

Ease of Use

Excellent

5

9

0

Nice Blue Ray with SACD

UBPX700 13 December 2023 by BigRagu (USA) Verified Purchaser Verified

Very good overall Blue Ray player. Great Value. Sony needs to update user interface software and add the ability to load more APPS on this player.

Performance

Good

Features

Good

Design

Good

Ease of Use

Good

0

8

0

Better

UBP-X700 30 November 2023 by Shuggiebar (United Kingdom)

This new player is so much better than our old Sony

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

7

0

Blue ray player

UBP-X700 24 November 2023 by Dtaa (United Kingdom)

This has been a nightmare three times have list sound when playing blue ray videos and had to send away to get repaired which has taken 5 weeks by the time it returns ! Not happy at all for such an expensive item

Performance

Poor

Design

Excellent

Ease of Use

Excellent

0

7

Response From Sony
27 November 2023

Hi,

Thank you for your review, and we're sorry to hear about the experience you had to go through.

Please don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we're always delighted to hear from our customers, and hope to hear you're enjoying your Blu-ray Disc Player again, especially since you've been a loyal Sony fan for years and hopefully for many more years to come.

Mennah @Sony Support UK

0

poor support

UBP-X700 14 November 2023 by notImpressedatall (United Kingdom)

Having bought this I discovered a problem in that paid for content would not play. Contatcted Sony support and their only input was to recommend that I contact Google. The paid for content is fine on other devices only fails on Sony device!

Performance

Average

Design

Fair

Ease of Use

Average

2

7

Response From Sony Support Team
16 November 2023

Hi,
Thank you for your review.

We're sorry to hear that you're facing difficulties with your UBP-X700.
Having read your feedback about an issue with streaming a specific content on the device, we would like to be able to offer some assistance, so please don't hesitate to contact us with your case ID from your contact with our support line using the details here: https://bit.ly/2VBcJwW

Omnia @Sony Support UK

0

Another great Sony A/V product

UBPX700 13 November 2023 by bmd305 (USA) Verified Purchaser Verified

Great UHD blu-ray player. Also plays HD blu-ray, DVD, CD's etc. Terrific picture and sound. Fast startup. I highly recommend.

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Missing Features, Terrible OS

UBP-X700/BM SP6 21 October 2023 by DoccieDarko (Malaysia) Verified Purchaser Verified

When it's playing a blu-ray disc it functions perfectly. However, your websites said the device is region free - it is not so I still have discs I can't use. Also the built in OS is terrible. I cant upgrade it to a better OS, or add new streaming platforms or apps. Overall, the playback is great, but these 2 issues REALLY need a fix. Maybe a way to get an Android OS installed to allow access to Google Play, and region free playback (as promised online with 4k players).

Performance

Good

Design

Good

Ease of Use

Average

0

3

0

A great player, but doesn't like HDMI splitters

UBP-X700 06 October 2023 by JtheH (United Kingdom)

This is a great player! The upscaling looks amazing on my Bravia OLED TV. The only issue is that this device doesn't like HDMI splitters. If I want to switch to it from a splitter, I have to switch the splitter; then, switch the TV to another HDMI port before switching back to the player's port.

Performance

Excellent

Design

Excellent

Ease of Use

Good

1

3

Response From Sony support team
09 October 2023

Hi,

Thank you for your feedback.
We're glad to learn that you're enjoying your player, and for more years to come.
Regarding the splitter, we don't guarantee the functionality of indirect connections, as it's like in your case, it will sometimes work, and sometimes it won't.
However, if you want, you can try posting your question on our forums to see if other users have managed to use it this way: https://bit.ly/3TMhbnB.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

Great features for a budget unit

UBP-X700/BM SP6 30 September 2023 by Smokie23 (Malaysia) Verified Purchaser Verified

Supports full 4k video + HDR10 Supports Dolby Atmos 7.1 audio Easy to operate and fast startup Remote control have enough buttons for use HDMI cable supplied is 2.0 and not the latest 2.1

Performance

Good

Design

Good

Ease of Use

Excellent

0

2

0

Failed out of the box

UBP-X700 27 September 2023 by JMtech (United Kingdom)

The item failed out of the box. Failed to power on then would not boot once turned on. Not happy

Performance

Poor

Design

Good

Ease of Use

Poor

1

3

Response From Sony support team
29 September 2023

Hi,

Thank you for your feedback.
We're sorry to learn that your player didn't turn on, then wouldn't boot once on, out of the box.
To resolve the issue, we recommend double-checking the setup process on page 14 here: https://cutt.ly/kwbzW9A1.
If the device didn't turn on still, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

High quality player at reasonable price

UBP-X700/BM SP6 08 September 2023 by Namy (Malaysia) Verified Purchaser Verified

Product easy to use with minimalistic feature. It has all required for 4K bluray player. It able to process the video nicely and also upscale bluray movie to 4K perfectly to my eyes.It able to deliver Dolby Atmos audio with dedicated speaker. It is awesome.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

6

0

Great Blu-ray Dolby Vision player.

UBPX700 30 August 2023 by SweetSoto (USA) Verified Purchaser Verified

Great for Dolby Vision Blu-rays. Wish it had more loaded apps....

Performance

Good

Features

Good

Design

Good

Ease of Use

Good

0

6

0

Works but freezes periodically

UBPX700 20 August 2023 by Tonyfino (USA) Verified Purchaser Verified

Froze up on three occasions watching 4k discs. Returned it. Also having to change settings all the time depending on the video I’m watching is annoying. If you’re ok with setting changes all the time and occasionally freezing up like a brick then go for it. I switched to the Panasonic 820.

Performance

Poor

Features

Average

Design

Excellent

Ease of Use

Excellent

1

10

0

Great features

UBP-X700/BM2SP6 15 August 2023 by Daviddk (Singapore) Verified Purchaser Verified

Satisfied customer enjoying the excellent quality DVD player. Proud of Sony.

Performance

Excellent

Design

Good

Ease of Use

Excellent

1

8

0

Good Blue Ray - Pitty about Apps

UBP-X700 09 August 2023 by squid42 (United Kingdom)

One of only two main companies these days which makes BluRay Players. Generally the player is good and functional. If offers some apps, though they are very limited in nature, pitty Sony has not kept up to the state of things regardign the optional apps. There is also no way to hide unused apps or ones you do not want.

Performance

Average

Design

Good

Ease of Use

Good

1

7

Response From Sony Support Team
11 August 2023

Hello,

Thank you for your review.

We're pleased to hear that you're enjoying your Blu-ray player and satisfied with the sound quality we always aim to deliver!

We also appreciate you taking the time to share this feedback, we take all feedback into consideration to improve the performance and quality of our products and services to meet your needs. We have flagged your feedback as a Voice of Customer to the relevant team for future consideration.

Don't hesitate to contact us via phone, chat support and email using the details here: https://bit.ly/3xPUapp to give us any further feedback, we always love to hear from our customers!

Mennah @Sony Support UK

0

Sony XBP -X700

UBP-X700 26 July 2023 by Stuart Newton 5 (United Kingdom)

Excellent player the 4K Blu-ray discs playback is superb and the upscaling of of Blu-ray discs and DVDS are great. When using the iPlayer app the playback is fantastic it upscales the contents of HD quality to almost 4K playback, very impressive I would highly recommend this player.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

2

7

0

Internet miss lead me

UBP-X700 05 May 2023 by Lee94 (United Kingdom)

Internet miss lead me into thinking this player was multi region on Blu-ray and dvd But no it’s Blu-ray region B and dvd region 2. What a waste of £230

Performance

Poor

Design

Poor

Ease of Use

Poor

6

7

Response From Sony Support Team
08 May 2023

Hi Lee,

Thank you for leaving your review, and we're sorry to hear that our product hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

We'd like to highlight that your player has a region code printed on the rear of the unit and will only play BD/DVD VIDEO labeled with identical region codes as illustarted on page 28: https://cutt.ly/e6iGXGV

The Blu-ray Disc device or drive will support playback of Blu-ray Disc purchased in the same region unless otherwise specified in the player or computer documentation. To read more about this topic, check out the following link: https://cutt.ly/i6iG6xU

Mennah @Sony Support UK

0

My unit suffers from image hang-up

UBP-X700 16 April 2023 by Coggy (United Kingdom)

I bought this unit based on good online reviews as part of an upgrade of my existing HD home theater projector system to 4k. I think I made a bad choice because the picture freezes up completely half-way through the 4k films. I presume it might be the disc transition, but this normally just holds for a second or two. But mine lockes up completely which ruins the film. I need to re-start and scene select past the hold point. One time the player shut down completely by itself mid-film. The firmware/software is up-to-date, so at the moment I'm running through various discs to see it the issue remains. If it does, it'll be going back under guarantee. The interface does have Netflix, but what good is one streaming app? I use Chromecast to access all of my streaming services, so this feature is a bit useless on the DVD because I'm not going to boot it up just to access Netflix.

Performance

Poor

Design

Good

Ease of Use

Good

5

7

Response From Sony Support Team
19 April 2023

Hi,

Thank you for your review and we're sorry to hear that our unit hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

As an attempt of rectifying the issue, you can try resetting the unit to its factory settings by following the steps on page 24 here: bit.ly/3kyPkIN

Also, make sure to follow the troubleshooting steps on page 25.

If the issue is still disrupting you, feel free to contact us by following this link: https://bit.ly/3xPUapp, we will gladly assist you with the service needed, and hope to hear you're enjoying your device once again soon, especially since you've been a loyal Sony fan for years and hopefully for many more years to come.

Mennah @Sony Support UK

0

It is not backwards compatible.

UBP-X700/BM2SP6 15 April 2023 by HJWong (Singapore) Verified Purchaser Verified

It plays Blu Ray and 4k disc but it cant's play DVD. After it reached the DVD, language selection, it stops there. There is no default language to select. The typical underline of the default language English does not appear. So i cannot go beyond the language selection to start the movie. Tried 2 products of same model. Same problem. Sent second set to Sony Service Centre. Technician could not detect any problem. Motherboard changed. After Sony returned the repaired unit, the problem repeats. Strange is was ok for the first DVD. But second time I played the same DVD, same problem happened again.

Performance

Excellent

Design

Poor

Ease of Use

Excellent

1

5

0

Best 4k Bluray players

UBP-X700/BM2SP6 15 April 2023  (Singapore) Verified Purchaser Verified

Best 4k Bluray players +Crisp, natural-looking picture +Excellent detail and colours +Great

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

6

0

beautiful machine

UBPX700 07 March 2023 by OldSchool2 (USA) Verified Purchaser Verified

Purchased to replace an older DVD player. Works beautifully, great resolution and fast loading and playing of apps. Doesn't connect to all apps so we moved to a Smart TV but still use the Sony for DVD playing.

Features

Excellent

0

3