Registration Notice

  • DO REGISTER your Sony Product to get the Sony Product Warranty Coverage, otherwise repair services will be on chargeable basis.
  • Additional 3 months warranty period for on-line registration(except BRAVIA, Projector, PlayStation and XPERIA smartphones & tablets only).
  • Please keep your ORIGINAL PURCHASE RECEIPT and present it for verification when required. Home service is limited to selected categories only.
  • Please refer to the warranty registration card or visit www.sony.com.my/warranty to do your new product warranty registration.
Product Category (Consumer) Standard Warranty Period Terms and Conditions
Television
BRAVIA
2 years
Home Video
Blu Ray / DVD / HDD / USB Media player or recorder
1 year
Audio
Home Audio; Theater System; Portable Audio; Car Audio
1 year
Audio
Headphone / Earphone
1 year warranty for purchase made effective 1st April 2015. Unit purchased prior to 1st April 2015, product warranty only applicable for model with retail price of RM300.00 & above and all XBA series (Purchase receipt is required for warranty claim verification)
Digital Imaging
Cyber-shot, Handycam, S-Frame, PrintStation
1 year
Digital SLR/SLT/ NEX
Digital SLR Body & Lens Accessory
1 year
*Including lenses bundled in the standard & twin lens kit. Camera body serial number is needed for warranty claims verification
Computer, Tablet & Peripherals
VAIO & Tablet
1 year
*(90 days warranty for bundled Accessories including Battery Pack & Power Adaptor)
Projector
Business Projector
3 years manufacturing defect
2 years prism block
1 year/ 2000 hours lamp
Projector
Business Projector (Laser Light Source)
3 years manufacturing defect
2 years prism block
5 year/ 10,000 hours lamp
Projector
Home Projector
2 years comprehensive warranty
1 year/ 2000 hours lamp
Recording Media
Memory Stick
SD Memory Card
5 years or 10 years (for high speed series)
* Proof of Purchase needed for warranty claims verification.
Accessory
USB Portable Power
1 year
Not Applicable
Accessory
Battery Pack & Battery Charger
Other Sales Accessories
No Warranty Coverage
Not Applicable
PlayStation
Gaming Console
1 year standard warranty
* Please register at http://asia.playstation.com/my